Restaurant Shift Manager - Pittsburgh, PA

Shake Shack is a leading hospitality brand that has grown from a humble hot dog cart in New York City’s Madison Square Park to a well-known global restaurant chain. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group and author of the acclaimed book Setting the Table, Shake Shack has built a reputation for delivering high-quality food paired with exceptional hospitality. The company’s philosophy emphasizes doing the right thing for its communities, guests, and employees, which is reflected in its commitment to social responsibility, community support, and sustainable growth. With roots in fine dining and a history of giving back, Shake Shack continues to stand for something good through every action it takes. Its culture celebrates inclusiveness, learning, and growth, providing team members with meaningful opportunities to develop their skills and careers within a supportive environment. This role at Shake Shack is designed for individuals passionate about leading high-performing teams in a dynamic, fast-paced setting. The restaurant leadership position focuses on managing the flow of service during shifts to ensure top-notch safety, cleanliness, quality, and speed. As a supervisor, you will be instrumental in building and motivating a diverse team of hourly employees, fostering a vibrant and efficient work atmosphere. Additionally, the role involves hands-on operational support such as purchasing, inventory management, and receiving, helping the restaurant maintain smooth day-to-day operations. Participating in hiring and employee relations activities, you will contribute to shaping the team culture and maintaining high performance standards. Shake Shack values leaders who demonstrate strong problem-solving capabilities and effective communication skills, able to engage with team members and guests alike. Joining Shake Shack means becoming a part of the #ShackFam—a community that encourages mentorship, continuous learning, and celebrating successes together. This leadership role offers endless opportunities for professional growth, the ability to make a lasting impact, and the chance to work in an atmosphere where every team member’s contribution is valued. Shake Shack also supports its employees through a comprehensive benefits package and a range of perks that promote wellbeing and work-life balance. If you are ready to step into a leadership role at a company that prioritizes people and stands for good, this opportunity is for you.

• High school diploma or equivalent
• At least 1 year of restaurant leadership experience supervising a team
• Food Safety Certification according to local jurisdiction
• Strong problem solving skills
• Effective communication skills both written and verbal