Restaurant Shift Manager

Shake Shack is an internationally recognized hospitality brand that originated in New York City, starting as a humble hot dog cart in Madison Square Park. Founded by Danny Meyer, who is also the CEO of Union Square Hospitality Group, Shake Shack has evolved into a premium fast-casual restaurant chain known for its dedication to high-quality food and exceptional hospitality. The brand has a strong commitment to community and sustainability, channeling proceeds to local beautification projects in its early days, and continues to stand for positive impact through business practices that prioritize people, quality, and social responsibility. Today, Shake Shack remains rooted in these values, making it a respected leader in the restaurant and hospitality industry worldwide. It offers its employees a vibrant, inclusive workplace culture where diversity is embraced and professional growth is encouraged. As part of the #ShackFam, team members gain access to various training programs, mentorship, and opportunities to advance their careers in an engaging and supportive environment. This commitment to employee development is a core part of Shake Shack's mission to "Stand For Something Good." The role offered is a leadership position within the restaurant, where the individual will manage shifts and oversee the flow of service, ensuring a safe, clean, and efficient environment that upholds the brand's high standards for quality and speed. The leader will be responsible for directing team members during their shifts to deliver outstanding guest experiences consistent with Shake Shack's values. This includes building and motivating a high-performing team of hourly associates and potentially assisting with operational tasks such as purchasing, inventory management, and receiving to support overall restaurant effectiveness. The position also entails participating in recruitment efforts like applicant interviews and helping to foster positive employee relations, contributing to an inclusive and supportive workplace. Candidates can expect a dynamic role that blends operational management with people leadership, offering meaningful involvement in day-to-day restaurant success and opportunities to contribute to the broader organizational mission. With a focus on teamwork, communication, and problem-solving, this role is crucial in shaping guest experiences and driving the ongoing growth of Shake Shack as a prominent and beloved hospitality brand. Shake Shack also offers employees competitive pay and a comprehensive benefits package, emphasizing care for its team members' well-being and career growth.

• At least 1 year of restaurant leadership experience supervising a team
• Food safety certification according to local jurisdiction
• Strong problem solving skills
• Effective communication skills, both written and verbal