Restaurant Manager - $52910 to $58630 per YEAR

Smashburger is a rapidly expanding fast-casual restaurant chain founded in 2007 with a clear mission to serve better burgers. Over the years, Smashburger has grown substantially by consistently opening approximately 10 new restaurants each year. The company operates with the philosophy of building better experiences by delivering better burgers, fostering better teams, and cultivating better service. Smashburger is dedicated to creating a diverse, safe, and supportive work environment where every team member is treated fairly and has the opportunity to grow and develop their skills. The company takes pride in investing in its internal talent through ongoing learning and growth opportunities, making it an excellent choice for those looking to build a career in the restaurant industry. The role of Restaurant Manager at Smashburger is a pivotal position that ensures the delivery of the company's high standards related to food quality, guest service, team management, and operational excellence. Reporting directly to the Restaurant General Manager, the Restaurant Manager is responsible for managing the performance of multiple Shift Leaders and employees, promoting a fun and positive work environment, and overseeing the execution of key processes and systems that focus on people and performance management. This role demands a leader who exemplifies the company’s SIZZLE service standards and actively supports the ongoing training and development of all team members. The manager will also be accountable for ensuring food safety compliance, managing daily operational checklists such as line checks, uniform standards, opening and closing procedures, and safe and deposit logs. Additionally, this role involves managing financial aspects including cost of goods sold (COGS), labor scheduling based on sales forecasts and labor percentages, cash handling policies to minimize losses, and local store marketing programs. The Restaurant Manager must handle guest experience metrics like Net Promoter Score (NPS) and Overall Satisfaction (OSAT), reinforcing the company's commitment to excellence in customer service. Smashburger offers a range of benefits including quarterly bonuses, paid time off, medical, dental and vision insurance options, a 401K match for eligible employees, flexible schedules, free uniforms, and an employee assistance program. This role offers a fast track for career advancement and management experience in a dynamic and team-oriented environment. Eligibility for certain benefits is based on time in position and average hours worked, and bonuses for referrals require that referred employees are managers in good standing. Overall, this position is ideal for motivated, self-directed individuals who thrive in a high-energy, customer-focused environment and are passionate about leading successful restaurant teams.

• 1-2 years of manager experience in restaurants
• flexible to work nights, weekends, and holidays
• follow Smashburger uniform standards
• ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
• must successfully complete Smashburger training program
• possess strong communication skills, both written and verbal
• people management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
• excellent attention to detail
• proven time management, consistency, and organizational skills
• highly motivated, self-directed, and results driven
• physical ability to stand for extended periods and lift boxes up to 50 lbs
• ability to work in high and low temperatures