Restaurant Host - Join Us Now!

The company is a hospitality establishment committed to delivering an exceptional dining experience to all its guests. It operates various food and beverage outlets within its premises, emphasizing customer service excellence, operational efficiency, and employee development. The environment is fast-paced and guest-focused, requiring team members who are attentive, courteous, and dedicated to enhancing the overall guest experience. The establishment values a culture of respect, initiative, and professionalism, consistently aiming to meet and surpass industry standards. The role of the Host within this hospitality setting is pivotal in shaping the first and lasting impressions for guests. The Host is responsible for promptly recognizing and seating guests across assigned outlets while assisting servers in delivering attentive and efficient service throughout diners' visits. The position entails greeting guests warmly, providing accurate wait times, managing reservations, and helping maintain order and cleanliness in dining areas. Additionally, the Host supports financial transactions by assisting the cashier with collecting payments, ensuring smooth and accurate processing. This full-time position requires a high school diploma and/or experience in hotel or related fields, with a strong emphasis on communication skills, multitasking ability, and a proactive approach to job responsibilities. The Host must be capable of quickly evaluating situations and making decisions that enhance guest satisfaction. Strong interpersonal skills are crucial, including the ability to listen to and understand guests' needs and resolve any issues effectively. Candidates should demonstrate an understanding of financial data, basic arithmetic, and compliance with safety and alcohol service certifications. The role operates within the framework of company policies focusing on safety, service standards, and legal regulations, including state liquor laws and food handling guidelines. Tasks include opening and closing duties, quality control of menus, answering telephones professionally, handling reservations, and providing backup to servers and cashiers. The Host is also expected to participate in training and meetings to stay updated on service protocols and operational requirements. Overall, the Host role is designed for individuals passionate about customer service with the ability to handle multiple demands seamlessly while contributing to the smooth functioning of the dining operations. This role offers an excellent opportunity for those looking to grow in the hospitality industry and develop strong operational and guest service skills in a supportive and dynamic environment.

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Ability to convey information and ideas clearly
• Ability to evaluate and select among alternative courses of action quickly and accurately
• Ability to multi-task
• Ability to show initiative in job performance including anticipating needs
• Ability to meet deadlines routinely
• Effective problem-solving skills including anticipating, preventing, identifying and solving problems
• Ability to assimilate complex information from disparate sources and modify to meet particular needs
• Effective at listening to and clarifying concerns of coworkers and guests
• Ability to work with and understand financial information and basic arithmetic functions