Restaurant General Manager - Smokewood American Grill - Northwest Arkansas National Airport

Paradies Lagardère is a leading company specializing in retail and food service operations, particularly within airports and travel locations. Committed to delivering superior customer experiences, Paradies Lagardère's Dining Division is a restaurateur at heart, focusing on more than just managing restaurants. The company emphasizes delivering memorable dining experiences through outstanding culinary quality, engaging environments, and exceptional hospitality. With a strong dedication to its mission, Paradies Lagardère continuously strives to exceed the expectations of customers and business partners alike, maintaining first-class standards in every aspect of its operation. The company's culture is built on core values known as TRIFIC — Trust, Respect, Integrity, First-Class, Innovation, and Commitment — which guide every team member to foster a welcoming and respectful workplace free of harassment and focused on mutual growth and excellence. The General Manager role at Paradies Lagardère is a pivotal leadership position within the Dining Division, reporting to the Flagship General Manager. The position is classified as exempt and is responsible for the overall management, operation, and profitability of a restaurant location. The General Manager plays a hands-on role in driving the success of the restaurant by combining operational expertise, financial acumen, and people management skills. They ensure an exceptional guest experience by fostering a culture of hospitality, continuous learning, and employee engagement within their team. This role aligns closely with Paradies Lagardère's vision by investing in the restaurant’s success, managing brand standards, and leading a motivated workforce to deliver outstanding results. Accountable for the full spectrum of restaurant operations, the General Manager oversees everything from guest satisfaction and associate engagement to financial performance and innovation. They lead by example, actively supporting their team, coaching and mentoring staff, and maintaining the highest standards of food quality, sanitation, and safety. The General Manager must be adept at managing schedules, labor costs, inventory, and compliance with various operational and legal standards. As an integral part of the management team, they collaborate closely with other departments to ensure seamless guest experiences and profitable growth. This role requires a dynamic individual with at least 5-7 years of experience in full-service restaurant management, a passion for hospitality, and a commitment to excellence. The General Manager is also expected to maintain certifications such as the Serve Safe Food Manager's Certification and demonstrate physical ability to meet job demands. Proficiency in software systems related to inventory, scheduling, and payroll is essential. Paradies Lagardère supports the professional growth of its employees and fosters an open, communicative environment, making the General Manager position both challenging and rewarding within a vibrant, fast-paced setting.

• 5-7 years of experience in a full-service restaurant
• Obtain and maintain Serve Safe Food Manager's Certification within six months
• Ability to lift a minimum of 50 lbs
• Ability to stand, bend, reach, climb ladders, and walk long distances
• Ability to stand for extended periods and work in varying temperatures
• Willingness to work various shifts as determined by business needs
• Proficiency in reading, writing, Microsoft Office Suite, and mathematics
• Basic knowledge of systems such as SAP, UKG, and Workforce Management a plus