Renaissance Baton Rouge Hotel Needs BANQUET CAPTAIN in Baton

Renaissance Baton Rouge is a premier hotel located in Baton Rouge, Louisiana, offering a perfect blend of Southern hospitality, upscale decor, and convenient amenities. Situated just 15 miles from Baton Rouge Metropolitan Airport, the hotel provides easy access to popular destinations such as the Mall of Louisiana, Perkins Rowe, Louisiana State University, and the Country Club of Louisiana. Guests at Renaissance Baton Rouge can enjoy exploring a variety of nearby shopping, dining, and entertainment options or relax in their spacious, modern rooms and suites, which feature luxurious bedding, flat-panel TVs, and mini-refrigerators for added comfort. The hotel further enhances the guest experience with an upscale on-site restaurant and room service options, ensuring convenience and exceptional dining experiences. Renaissance Baton Rouge is committed to fostering a welcoming, inclusive, and respectful environment, promoting equal employment opportunities without discrimination based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. It is an employer that participates in E-Verify and embraces diversity in its hiring practices. The Full-Time Banquet Captain position at Renaissance Baton Rouge is a vital role within the Food and Beverage department, responsible for supervising and assisting in the service of food and beverages during banquet functions. This position demands a professional who ensures that all banquet events meet the hotel's high standards of customer service and operational excellence. The Banquet Captain acts as a key liaison between various departments, including sales, catering management, and the in-house banquet contacts, to guarantee seamless event execution. Core responsibilities include overseeing banquet setups to confirm alignment with Banquet Event Orders (BEO), responding promptly to guest needs, and addressing and communicating any issues to management. The Banquet Captain ensures staff perform their duties attentively, courteously, and efficiently to create a memorable guest experience. Beyond operational oversight, this role includes contributing to administrative tasks such as assisting management with banquet work schedules and wage progress reports. The Banquet Captain must thoroughly understand all banquet-related procedures, including money handling and food service standards, to maintain consistency and adherence to policy. Excellence in communication and teamwork is essential, as the role frequently involves coordinating between departments and ensuring both guests and staff have clear guidance and support. Additionally, the ideal candidate will exhibit strong attention to detail in setting and maintaining banquet spaces and storerooms, guaranteeing all equipment and supplies are organized and ready for each function. This position offers more than just a job; it provides an opportunity to be part of a passionate team dedicated to quality service in an upscale environment. Renaissance Baton Rouge recognizes and rewards its employees not only with competitive pay but also a comprehensive benefits package that supports their well-being and career growth. Joining the team means becoming part of a company that values its people and strives to create extraordinary experiences for both guests and employees alike.

• High school diploma or equivalent
• minimum 1 year experience in banquet or food and beverage service
• strong communication skills
• ability to work evenings, weekends, and holidays
• physical ability to stand and walk for extended periods
• ability to lift up to 25 pounds
• ability to read and interpret Banquet Event Orders
• must be attentive, friendly, and courteous at all times
• ability to handle guest complaints and problem-solve
• basic math skills for cash handling
• willingness to follow all hotel policies and procedures