Receptionist - Quick Hire!

The Northside Achievement Zone (NAZ) is a pioneering and bold initiative located in North Minneapolis, dedicated to closing the achievement gap by addressing multigenerational poverty through education. NAZ operates as a collaborative effort focused on transforming the lives of children and families within a specific geographic "Zone" of North Minneapolis. This innovative organization employs a data-driven, evidence-based model that spans a cradle-to-career ecosystem, providing comprehensive support to both children and their families as they progress through various stages of education and life. NAZ is recognized as a leading entity in the national Promise Neighborhoods movement and is actively contributing to the broader cradle to college/career field both regionally and nationally. NAZ’s mission is centered on leveraging education as the key to breaking the cycle of poverty. This multi-faceted approach involves supporting family stability, academic achievement, and community engagement to ensure long-term positive outcomes. The strategies and interventions developed by NAZ are based on rigorous evaluation and are designed to be replicable models that influence policies and practices beyond the boundaries of North Minneapolis. The Receptionist role at NAZ plays a critical part in this mission by serving as the first point of contact for visitors and callers. This position is essential in managing the front desk operations with professionalism and efficiency, contributing to the welcoming atmosphere of the organization. The Receptionist ensures that guests, families, community members, and partners feel valued and supported upon arrival, which aligns with NAZ’s commitment to community engagement and service excellence. In addition to handling the flow of foot traffic and telephone communications, the Receptionist provides key administrative support to the Human Resources and Development teams. This includes coordinating appointments, managing communications, assisting with HR processes such as recruitment and onboarding, and supporting development operations including donor acknowledgments and event coordination. The role demands strong organizational skills, proficiency with office technology and databases—including CRM systems like Salesforce—as well as the ability to multitask and maintain a professional demeanor. NAZ values a collaborative and inclusive workplace culture, and this position supports those values by ensuring smooth operations and facilitating communication across departments. The Receptionist contributes behind the scenes to the success of NAZ’s programs and initiatives by preparing materials, maintaining accurate records, and assisting with various projects and events. This full-time position is based onsite at the NAZ Main Office in Minneapolis, Minnesota, and involves regular interaction with community members and internal teams. It requires the ability to manage multiple responsibilities efficiently, uphold confidentiality particularly in handling HR-related tasks, and occasionally support events outside of regular hours. The role offers an opportunity to be part of a transformative organization that is making a meaningful impact on urban poverty and educational achievement through innovative, community-centered strategies.

• High school diploma or equivalent
• proven work experience as a receptionist, front office representative, or similar role
• proficiency in Google Suites, Microsoft Office
• experience using a CRM database such as Salesforce
• hands-on experience with office equipment such as fax machines and printers
• professional attitude and appearance
• excellent written and verbal communication skills
• ability to be resourceful and proactive when issues arise
• excellent organizational skills
• multitasking and time-management skills with the ability to prioritize tasks
• good customer service attitude