Receptionist - Quick Hire!

The Cypress of Hilton Head is a prestigious continuing care retirement community nestled in the scenic Lowcountry of South Carolina. Renowned for its exceptional service and commitment to the well-being of seniors, The Cypress offers a vibrant, secure, and welcoming environment within the gated waterfront community of Hilton Head Plantation. As an award-winning establishment, it prides itself on delivering quality care and an enriching lifestyle for its residents, fostering a close-knit community that embraces diversity, respect, and compassion. The facility boasts a reputation for excellence, particularly through its Preston Health Center Skilled Nursing Department, which provides top-tier health services including rehabilitation, short-term and long-term stays, and specialized memory support for residents with dementia and other cognitive conditions. Life at The Cypress is designed to be dynamic and meaningful, allowing residents to enjoy not only top-notch healthcare but also a full spectrum of activities, social opportunities, and amenities tailored to their needs and interests. Employment at The Cypress is viewed as more than just a job; it’s an opportunity to participate in an inspiring journey of senior care and hospitality that values and invests in its staff as much as in its residents. The Cypress of Hilton Head is currently seeking a part-time Receptionist for its Preston Health Center Skilled Nursing Department, a role critical to maintaining the smooth operations and welcoming atmosphere of the facility. This role centers on providing outstanding hospitality and communication support, as the receptionist will be the first point of contact for residents, staff, visitors, and vendors. Responsibilities include answering and transferring incoming telephone calls with professionalism and courtesy, managing room reservation forms for various community members, and performing a range of clerical duties such as typing and handling mail. The ideal candidate embodies the core hospitality promises of The Cypress: greeting everyone warmly by name, treating everyone respectfully, anticipating and responding to needs promptly, and maintaining high standards of professionalism and attention to detail. They will also be tasked with managing a busy telephone and two-way radio system, dispatching drivers, and ensuring sensitive information is handled confidentially. Given the nature of the senior living environment, the receptionist must be calm, organized, and capable of multitasking efficiently while delivering responsive and compassionate service. A key attribute for success in this role is excellent communication skills with proper speech and grammar, a pleasant and measured tone, and the ability to complete tasks that require discrimination and attention in a sometimes fast-paced setting. Basic mathematical ability and computer proficiency are also important, as is the capacity to work independently with minimal supervision. The Cypress values employees who demonstrate initiative, flexibility, and the ability to engage positively with residents and colleagues, maintaining a cooperative and courteous demeanor despite interruptions or demands. The role further requires adherence to compliance standards including reporting any suspected violations of the Code of Conduct and adhering to vaccination policies, with mandatory COVID-19 vaccination being a condition of employment unless an exemption is obtained. The Cypress of Hilton Head is an equal opportunity employer committed to fostering an inclusive environment where all employees feel valued and respected. This position is ideal for enthusiastic, compassionate individuals who are passionate about senior care and hospitality, offering a fulfilling career with opportunities for personal growth and making a meaningful difference in the lives of seniors.

• High school diploma or equivalent
• minimum of one year office experience required
• must be able to read, write, and speak English
• ability to communicate efficiently using proper speech and grammar
• ability to perform simple mathematical calculations
• must be self motivated
• must possess the ability to meet deadlines and function efficiently despite frequent distractions and interruptions
• must be able to remain calm in emergency situations
• capacity to cooperate and be courteous despite simultaneous demands
• must be able to handle multiple tasks
• ability to follow specific instructions carefully and general instructions completely
• must have initiative and ability to react in a positive and spontaneous manner
• must be able to evaluate and respond to needs of residents, staff, visitors, and vendors
• must be able to work independently without close supervision
• must provide proof of COVID-19 vaccination or have approved exemption