Receptionist - Quick Hire!

Ferguson Enterprises, LLC is a leading supplier of high-quality products and services across a diverse range of industries. Founded in 1953, Ferguson has grown to become a trusted partner supporting sectors such as Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. With approximately 36,000 associates operating across 1,700 locations, Ferguson is a large, dynamic company focused on providing best-in-class products, services, and capabilities. The firm cultivates a community of dedicated associates driven by a shared purpose to build something meaningful and make complex projects simple, successful, and sustainable. Ferguson’s culture emphasizes proactive problem solving, adaptability, growth, and continuous service to customers, communities, and each other. Employees at Ferguson can expect to build careers they are proud of at a company they can believe in. Ferguson is currently seeking a Receptionist to join their team. This position is a full-time role with a schedule of Monday through Friday, working an 8-hour shift typically between 8:00 AM and 4:30 PM EST. The hourly pay range for the Receptionist position is $15.00 to $20.00 and this role is eligible for bonus or incentive plans. This role entails delivering a broad range of diverse administrative and staff functions, including reception duties, mailroom services, general administrative support, and limited scope project management. The Receptionist will act as the primary gatekeeper for associates, vendors, delivery personnel, prospective associates, and guests by greeting and directing according to company protocols. The incumbent will also help maintain building security by issuing visitor badges, managing visitor access systems, and enforcing health screening policies. Additionally, this position supports routine office activities such as answering phones, handling messages, photocopying, maintaining office inventories, and preparing purchase orders. The Receptionist will gather and compile information accurately into various documents or office systems and oversee operations within established budgets by reviewing and approving standard expenditures. Coordination of mail and delivery services, vendor communication for equipment servicing, and assisting with the hiring and onboarding processes for new associates are further responsibilities. The role includes arranging associate recognition events and hospitality initiatives, responding to routine inquiries about the organization, and ensuring the lobby and reception areas are safe, clean, and professional at all times. Participation in associate meetings and communication of relevant concerns to management is also expected. This role requires exceptional organizational skills, strong problem-solving abilities, the ability to work in a fast-paced environment, and excellent communication skills both verbally and in writing. Ferguson provides a supportive workplace that values well-being, offering competitive benefits including health, dental, and vision insurance, paid time off, life insurance, and a 401(k) plan with company match. Additional benefits include mental health coverage, gender-affirming and family building options, paid parental leave, associate discounts, and community involvement opportunities. Ferguson is an equal opportunity employer committed to diversity, inclusion, and compliance with government regulations related to veteran status, disability, and protected classes.

• Minimum of 1 year of customer service experience
• Must be able to handle 250+ calls per day
• Strong problem-solving skills, attention to detail, and self-motivation
• Proven track record of taking ownership and driving results
• Ability to maintain confidential and sensitive information
• Proven ability to work in a fast-paced environment
• Superior time management and organizational skills required
• Must be able to interact and communicate with individuals at all levels of the organization
• Ability to effectively communicate both verbally and in writing
• Ability to efficiently operate computers, tablets, and mobile devices
• Proficiency in Microsoft Office software including Outlook, Word, Excel, PowerPoint, and Access
• Ability to effectively use postal and shipping/receiving systems