Receptionist - Part-Time - Quick Hire!

Cascade PBS is a reputable public broadcasting organization based in Seattle, Washington, dedicated to educating, informing, and inspiring the local community. With a commitment to integrity, community, innovation, and diversity, Cascade PBS plays a vital role in shaping the regional media landscape through a broad range of educational and cultural programming. The organization aims to be the most essential and relevant media entity in the Pacific Northwest, serving diverse audiences with quality content and community engagement initiatives. This position is for a Receptionist role at Cascade PBS, offering a full-time schedule Monday through Friday from 11 am to 5 pm with a competitive hourly wage ranging from $21.96 to $22.50. The Receptionist will act as the primary point of contact for visitors and callers, providing outstanding customer service in a professional, courteous, and friendly manner. This role is pivotal in fostering a welcoming environment for guests, staff, and vendors alike, reflecting the organization’s core values and contributing to a positive community impact. The Receptionist is responsible for managing the lobby area, handling multi-line phone systems, directing visitors, coordinating courier deliveries, and maintaining confidentiality with sensitive information. The role involves coordinating with multiple departments such as Programming, Customer Service, Engineering, and Accounting to ensure inquiries and requests are accurately routed. The Receptionist also manages logistical duties including the organization of mail, inventory of office supplies, and updating Cascade PBS’s internal intranet and phone lists. In addition, this role supports team collaboration by working closely with other receptionists on parking inquiries, training supplemental staff, and participating in special event staffing. Physical responsibilities include lifting up to 55 pounds, managing office equipment, and frequent tasks that involve standing, bending, and typing for extended periods. The position requires excellent interpersonal skills, a commitment to diversity, proficiency in MS Outlook and related software, and the ability to multitask effectively in a dynamic environment. Cascade PBS offers an excellent benefits package for employees working 20 hours or more per week, including paid holidays, personal holiday leave, vacation, sick leave, and half-day Fridays during the summer. The benefits extend to company-matched 401(k) retirement plans fully vested immediately, employer-paid ORCA cards for public transport, Employee Assistance Programs, and comprehensive medical, dental, and vision insurance. These benefits underscore Cascade PBS’s commitment to employee well-being and long-term growth. This role involves a hiring process that includes a phone screen and either virtual or in-person panel interviews, with accommodations available upon request to support applicants during the hiring process. Overall, this Receptionist position at Cascade PBS is an excellent opportunity for someone dedicated to delivering excellent service within a mission-driven organization focused on community enrichment and media innovation.

• High school diploma or equivalent required
• One year of receptionist and/or customer service experience required
• One year of experience with multi-line telephone system strongly preferred
• Ability to lift up to 55 pounds unassisted
• Ability to sit and type for long periods
• Ability to view data on a computer screen for extended periods
• Ability to work some evenings, weekends, holidays and on-call shifts as needed