Receptionist, Gastroenterology (Falmouth) - Quick Hire!

MACC (Mid-America Cardiology Consultants) is a leading healthcare provider specializing in cardiology services with multiple practices committed to delivering quality patient care throughout the region. Established with a focus on excellence, MACC combines state-of-the-art medical technology, experienced physicians, and compassionate staff to ensure comprehensive cardiovascular care for patients. The organization values a collaborative work environment that supports professional growth, patient privacy, and adherence to high standards. The practice is dedicated to facilitating smooth and efficient operations in their clinics to maximize patient satisfaction and care outcomes. MACC is recognized for its continued commitment to utilizing electronic medical records to enhance patient data management and streamline administrative procedures. The role of the Medical Administrative Coordinator at MACC is integral to the smooth functioning of the practice's daily clinic operations. This position primarily involves managing front desk responsibilities, including greeting and registering patients, handling phone calls promptly, verifying insurance details, collecting co-pays, and preparing patient records accurately in the electronic medical record system. The coordinator plays a pivotal role in scheduling and rescheduling patient appointments according to established protocols while maintaining physicians' appointment schedules and preparing charts. Additionally, the role requires handling various administrative tasks such as processing cancellations, managing mail distribution, coordinating referrals and laboratory orders, and assisting patients with billing inquiries. A key responsibility of this position is to ensure confidentiality and compliance with HIPAA regulations regarding patient information. This job demands a detail-oriented and adaptable individual capable of working effectively with patients, medical staff, and fellow employees. The Medical Administrative Coordinator must demonstrate strong communication skills, proficiency with current office technologies including electronic medical records and office software, and the ability to multitask in a fast-paced healthcare environment. Flexibility to float to other MACC practices when necessary and attend departmental meetings as part of ongoing team engagement are also essential aspects of the role. Through strong customer service and efficient administrative support, the coordinator directly influences the patient experience and operational success of the cardiology clinics. This position is ideal for a high school graduate with prior office experience, preferably within a healthcare setting, seeking a dynamic role that combines patient interaction, administrative duties, and healthcare coordination. By joining MACC, the Medical Administrative Coordinator will contribute to delivering heart-health services vital to community well-being while developing professional skills in a supportive medical environment.

• Ability to read, write and communicate in English
• high school graduate or equivalent
• strong communication and interpersonal skills
• experience with current office technology, proficient with computer office applications (electronic medical/health records, MS Office, etc.) preferred
• experience in an office setting with at least 1 year experience preferred
• knowledge of various insurance authorization/referral requirements preferred
• medical terminology knowledge preferred
• typing skills at 30 WPM preferred