Receptionist - Apply Now!

Viva Senior Living is a premier senior living community dedicated to providing compassionate, high-quality care and services to its residents. Founded on the principles of respect, dignity, and holistic wellness, Viva Senior Living offers a welcoming and supportive environment where seniors can enjoy a fulfilling and vibrant lifestyle. This well-established community prides itself on its commitment to excellence in senior care, encompassing independent living, assisted living, and memory care services tailored to meet the unique needs of each resident. The company's emphasis on compassion, respect, and personalized attention creates an atmosphere where residents feel valued and supported by a professional and caring staff. The Concierge role at Viva Senior Living is a critical position within the community, serving as the first point of contact for residents, families, visitors, and staff. This full-time role requires a candidate who exemplifies warmth, professionalism, and attentiveness, ensuring that every interaction contributes to a positive experience. The Concierge is responsible for a range of duties designed to enhance the community's welcoming environment, including greeting guests, managing communications, assisting with information dissemination, and maintaining confidentiality concerning resident information. This role requires adherence to strict regulatory standards and facility policies to guarantee the safety, privacy, and comfort of all residents. The ideal candidate will possess at minimum a high school diploma or GED and demonstrate an ability to work congenially with peers in a team-oriented atmosphere. Compassion and respect for residents' rights—especially adhering to the Resident Bill of Rights—are non-negotiable traits for this position. Additionally, the Concierge should be prepared to respond to emergency situations, including call backs during severe weather or staff shortages. Exceptional communication skills are essential since the role involves answering phone calls, taking messages, and announcing appointments. The Concierge also supports the administrative functions by typing memos, reports, and correspondence, as well as sorting and distributing mail. Viva Senior Living emphasizes continuous compliance with federal, state, and local health regulations, and employees are expected to maintain high standards of business conduct in their daily work. Attending to community tours and providing families and potential residents with relevant information about services and rates is also part of the Concierge's responsibilities. This role offers the opportunity to be integral to a compassionate team dedicated to enriching the lives of seniors. In summary, this position at Viva Senior Living is ideal for a detail-oriented individual with a friendly demeanor, strong ethical standards, and a genuine passion for serving seniors. Full-time employment status and a supportive, mission-driven work environment make it a rewarding career choice for those seeking to make a difference in the senior living industry.

• High school diploma or GED
• ability to work well with peers in a congenial work environment
• ability to read, write, speak, and understand English
• adherence to federal, state, and local health and regulatory standards
• willingness to be called back during emergency conditions
• compliance with Viva Senior Living attendance policies
• ability to maintain highest standards of care and service to residents and their families
• capacity to maintain confidentiality and abide by all facility policies and procedures