Recent Job Opening:General Manager-$48800 To $73000 Per YEAR

Wendy's is a well-established fast-food restaurant chain known for its quality products, excellent customer service, and community engagement. Operating in Fort Wayne, IN, this location exemplifies the company's commitment to delivering outstanding dining experiences through superior operational standards and exceptional team management. As a leading player in the quick-service restaurant industry, Wendy's continuously strives to maintain competitive advantages by focusing on quality, service, cleanliness, and innovation. The company's approach integrates effective local marketing strategies tailored to specific market conditions, ensuring that each store remains connected with its community while achieving its sales and profit goals. The General Manager role at Wendy's in Fort Wayne, IN, is pivotal to the store's success. This leadership position requires a dynamic individual to execute the store plan effectively to meet and exceed established standards, sales targets, marketing programs, and profitability objectives. The General Manager leads all aspects of store operations, including staffing, training, cost control, customer satisfaction, and compliance with company policies. This role demands strong business acumen, operational expertise, and exceptional interpersonal skills to foster a motivated and efficient team dedicated to providing high-quality products and customer service. Specifically, the General Manager is accountable for achieving budgeted sales and controlling expenses, developing and implementing local marketing initiatives, and responding proactively to competitor activities. They manage the store's operating budget by setting and meeting monthly budget goals, analyzing financial performance, and communicating results to the District Manager. Staffing responsibilities include ensuring proper crew and management coverage, utilizing employment programs effectively, and maintaining thorough application and employee records. Quality control is a critical aspect of the position, requiring ongoing training of personnel to uphold company standards and promptly addressing customer feedback and complaints. In terms of service and cleanliness, the General Manager ensures that service times are efficient, customer interactions are courteous, and cleanliness standards exceed expectations. Training is extensive and continuous, covering new product launches, company standards, orientation of new hires, and management development. The role also involves stringent operational controls like meeting quality service cleanliness (QSC) targets, monitoring production costs, managing inventory, and conducting regular performance reviews with the management team. The General Manager must enforce compliance with company policies, including safety protocols, cash control, employee documentation, and labor law requirements, maintaining a safe and efficient working environment. Administrative duties such as maintaining accurate variances, timely paperwork submission, and responding to customer comments are integral to maintaining store excellence. Maintenance oversight ensures equipment is clean, calibrated, and promptly repaired, supporting uninterrupted operations. Employee relations and performance management are also key facets of this role. The General Manager utilizes consistent practices for managing performance issues, enhancing retention, facilitating communication, and managing grievances effectively. Reviews and corrective actions are conducted timely to sustain a high-performance culture. Employment standards for this role underscore a deep understanding of Wendy's operating systems, policies, P&L analysis, supervisory techniques, and training practices. Candidates are expected to have a college degree or equivalent operational experience, accompanied by 1-2 years of management or operations experience in the restaurant sector. The ability to perform all restaurant operations functions is essential to lead by example and maintain store standards. This position offers the opportunity to lead a key Wendy's location in a vibrant market, contributing to both the brand's success and the community's dining options. Competitive compensation and the chance to develop leadership skills within a respected fast-food franchise make this an attractive career opportunity for committed and experienced professionals in the restaurant industry.

• College degree or equivalent experience in operations
• 1-2 years management or operations experience in the restaurant industry
• must be able to perform all restaurant operations positions or functions