Ramp Service Representative - Fort Worth, TX

Our company is a dynamic and customer-focused airport operations team dedicated to ensuring efficient and safe ground services at our busy airport hub. We specialize in providing comprehensive support for aircraft handling, baggage management, and customer service. Our goal is to deliver seamless and reliable services that contribute to the overall positive experience of travelers and airline partners. We pride ourselves on fostering a collaborative work environment that values dedication, safety, and continuous improvement. The Ramp Agent position plays a crucial role within our operations team. This role involves overseeing various ground handling activities, including the coordination of baggage handling, aircraft marshaling, and the processing of returns and exchanges. The Ramp Agent acts as a vital link between airline staff, passengers, and ground crew, ensuring smooth movements on the ramp while strictly adhering to safety protocols. This position demands a detail-oriented and organized individual who thrives in a fast-paced environment. You will be expected to provide top-notch customer service by effectively answering inquiries and addressing passenger needs with a positive attitude. In addition to operational duties, the Ramp Agent is responsible for managing inventory related to ground support equipment and supplies, maintaining accurate records, and collaborating closely with colleagues to optimize workflow. Success in this role requires excellent communication skills, an ability to multitask and prioritize responsibilities, and basic computer proficiency to handle software applications related to inventory and reporting. We offer a competitive salary package with flexible scheduling options to accommodate various working shifts. Our company values professional growth, providing on-the-job training and opportunities for career advancement within the airport operations sector. Joining our team means becoming part of an energetic and supportive environment where your contributions directly impact the safety and efficiency of airport operations.

• high school diploma or equivalent
• previous experience in airport operations or related field preferred
• strong communication and interpersonal skills
• ability to work in fast-paced environment
• physical capability to handle manual labor
• willingness to adhere to all safety regulations