PRN Concierge - Apply Now!

The Village at The Woodlands Waterway is a distinguished senior living community renowned for providing exceptional care and a warm, welcoming environment for its residents. This community stands out as a beacon of quality living for seniors, combining compassionate care with a vibrant lifestyle to ensure residents feel valued and at home. At The Village at The Woodlands Waterway, they believe in creating an extraordinary life not just for the residents but also for the dedicated team members who make this possible. The company invests heavily in its people, offering a supportive and enriching workplace where employees can grow professionally and personally. Working at this establishment means being part of a meaningful mission to enhance the quality of life for older adults by delivering exceptional service and fostering genuine connections. The facility is equipped with modern amenities and a community-oriented atmosphere, making it a preferred choice for seniors seeking comfort and companionship. The role being offered is for a PRN Concierge, a hospitality-focused position crucial to the community's daily operations. As a Concierge, you will be the warm and professional face that residents, guests, prospective employees, suppliers, vendors, and service providers encounter first when they visit the community. Your primary responsibility is to create a welcoming and helpful atmosphere through excellent customer service and efficient management of various front desk tasks. The Concierge is essential to fostering positive interactions and ensuring that all visitors have a pleasant experience from the moment they walk in. This position entails managing telephone coverage, addressing and resolving issues raised by various stakeholders in a way that achieves organizational goals while satisfying individual concerns. Your ability to remain calm and professional in difficult situations will help prevent conflicts from escalating and maintain a harmonious environment. Additionally, the Concierge handles logistical tasks such as accepting and logging delivery packages and notifying recipients promptly. You will also be responsible for preparing maintenance work orders as requested and assisting the Business Office Manager with special projects and assignments, providing valuable support to the operational team. This position not only demands excellent communication and organizational skills but also a genuine dedication to service excellence and attention to detail. The Village at The Woodlands Waterway offers various benefits, including eligibility for health benefits shortly after employment begins, vision and dental insurance, life insurance, retirement plans, daily pay options, paid time off and sick leave, staff meals, and employee recognition programs. These benefits reflect the company’s commitment to the well-being and satisfaction of its employees. Joining The Village at The Woodlands Waterway as a Concierge means becoming part of a compassionate community focused on making a difference in the lives of seniors, while also investing in your career and personal satisfaction.

• High school diploma or general education degree (GED) required
• familiarity with Microsoft Office Suite products
• must demonstrate excellent telephone communication skills