Pomona,CA,USA Job:Concierge-Apply Now!(Full-time) | Hiring

Oakmont Management Group is a nationally recognized leader in the senior living industry, managing a distinguished portfolio of communities under the Oakmont Senior Living and Ivy Living brands. Headquartered in Irvine, California, OMG operates premier residential communities across California, Nevada, and Hawaii, offering exceptional quality care and comfort for seniors. Their communities are situated on beautifully landscaped campuses designed to provide a nurturing, safe, and engaging environment where residents can enjoy a fulfilling and independent lifestyle. This organization is known for fostering a culture anchored by core values such as Authenticity, Teamwork, Compassion, Commitment, and Resilience, which resonate through every level of service and care they provide. Oakmont Management Group is committed to creating a familial atmosphere among team members, residents, and family members, understanding that meaningful relationships are the foundation of a rewarding life. The company’s dedicated team members are selected for their skill, proven experience, and passion for senior care, contributing to the overall mission of delivering extraordinary living experiences. The Concierge role at one of the premier senior living communities managed by Oakmont Management Group is vital in supporting that mission. This position is designed for motivated individuals who excel in hospitality and customer service, providing the critical first point of contact for residents, guests, and visitors. The Concierge operates primarily on weekends and Monday evenings, with shifts on Saturday and Sunday from 8 a.m. to 2 p.m. and Monday from 2 p.m. to 8 p.m., offering a competitive hourly wage between $17 and $18. This role includes greeting visitors warmly, fulfilling resident requests efficiently, arranging tours for prospective residents and their families, and answering multi-line telephones promptly with professionalism. Additionally, the Concierge provides essential clerical support to the administrative staff, ensuring smooth community operations. Working within the company’s mission and values, the Concierge builds trust and a welcoming environment that enhances resident experience and satisfaction. This is an excellent career opportunity for those interested in the senior living industry, with substantial career growth possibilities given Oakmont Management Group’s broad geographical presence. Eligible team members benefit from a comprehensive package including medical, dental, and vision benefits, paid vacation and personal days, complimentary meals, bonus opportunities, company-paid life insurance, a team member discount program, a 401(k) plan with company match, recognition programs, student loan refinancing, tuition reimbursement, pet insurance, and employee assistance programs. The company also provides emergency financial assistance for team members in need. Oakmont Management Group takes health and safety seriously, requiring background checks, health screenings, and adherence to COVID-19 related protocols to ensure the wellbeing of all residents and staff. This role calls for an individual with excellent communication and interpersonal skills, computer proficiency, and a compassionate nature to serve the diverse needs of a senior resident population. By joining Oakmont Management Group, prospective Concierges step into a supportive and dynamic work environment dedicated to excellence and meaning in senior care.

• Must be at least 18 years of age
• High school diploma or equivalent
• Prefer two (2) years of experience in a hospitality setting or prior senior living community
• Excellent customer service skills
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
• Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
• Must pass a Criminal Background check and Health Screening tests, including physical and TB tests
• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines