Pei Wei Cashier-Front of House Team Member - Denton, TX

Pei Wei Asian Diner is a fast-casual restaurant chain known for delivering fresh, made-to-order Asian cuisine in a modern and inviting environment. With a focus on quality ingredients and authentic flavors, Pei Wei offers a variety of dishes inspired by traditional Asian cooking techniques. The company prides itself on customer satisfaction, efficient service, and a welcoming atmosphere for all guests. Pei Wei operates numerous locations across the United States, each dedicated to providing a friendly and professional dining experience in alignment with the brand's standards. As a Front of House (FOH) team member at Pei Wei, you will play a crucial role in accommodating guests' needs with professionalism and speed. This position involves greeting customers, guiding them through the menu and brand experience ("How to Pei Wei"), and fulfilling orders for dine-in or take away. Whether guests place their orders in person, by phone, or online, you will be responsible for accurately processing these transactions using the Point of Sale (POS) system. The role also includes maintaining cleanliness and organization in the front of the house area, ensuring that the dining environment is welcoming and meets Pei Wei's operational standards. This job requires excellent customer service skills, attention to detail, and the ability to work effectively in a fast-paced team environment. You will handle various payment methods, including cash and credit cards, while adhering strictly to company procedures for accuracy and security. As a FOH team member, you will ensure that orders are packaged properly for take-home guests and support the overall restaurant operations by assisting with setup and closing duties. The position also demands physical stamina and the ability to manage tasks in different temperature environments, from the comfortably warm dining area to hotter kitchen zones. Professional appearance and adherence to the dress code are mandatory to maintain Pei Wei's brand image. Successful candidates will demonstrate integrity, honesty, accountability, and a commitment to delivering high-quality service in every interaction. This is a part-time or full-time role suitable for individuals enthusiastic about customer service and the food industry. While previous cashier or front-of-house experience is advantageous, Pei Wei provides training to develop your skills further. The job offers opportunities to grow within the company and become part of a dynamic team dedicated to culinary excellence and guest satisfaction.

• High school graduate or equivalent preferred
• Previous experience as a cashier and operating a POS system
• Understanding of English language
• Ability to speak clearly and listen attentively
• Basic math skills
• Computer proficiency
• Ability to work in a team environment
• Ability to work calmly and effectively under pressure