Pei Wei Asian Diner, LLC-Restaurant General Manager

Pei Wei Asian Kitchen is a modern fast-casual restaurant chain renowned for its fresh, Vietnamese and Pan-Asian inspired cuisine. The brand focuses on delivering authentic, quality dishes through a fast service model that prioritizes both taste and convenience for its customers. Established with a commitment to excellence, Pei Wei Asian Kitchen has grown a strong presence in the casual dining industry by maintaining high standards of food preparation, customer service, and operational efficiency. The restaurant emphasizes creating a welcoming environment where guests can enjoy flavorful meals made from scratch using high-quality ingredients. The General Manager position at Pei Wei Asian Kitchen holds a pivotal role in overseeing the operational excellence of a designated restaurant location. This leadership role demands a dynamic individual who can ensure that all operational standards, processes, and recipes set forth by Pei Wei are consistently met or exceeded. The General Manager is responsible for guiding and mentoring the restaurant management team and hourly staff, instilling a culture that fosters safety, respect, and quality in both the employee and guest experience. Driving sales and profitability is critical in this role, requiring the General Manager to employ strategic planning, local marketing initiatives, and operational optimizations to meet business goals. Key responsibilities include ownership of guest relations and overall customer satisfaction, leadership in implementing company goals and initiatives, and maintaining compliance with safety and sanitation standards. The role also encompasses recruiting, hiring, and developing a strong team equipped to uphold Pei Wei’s standards. Financial accountability is part of the position, involving management of food and labor costs, inventory controls, and administrative duties such as payroll and cash handling. The ideal candidate for General Manager will demonstrate strong leadership skills, effective conflict resolution abilities, and a keen focus on building cohesive, high-performing teams. They must be certified in Pei Wei Culinary and Front-of-the-House operations, with hands-on capability to perform and oversee daily duties. Emotional intelligence, adaptability, and the ability to embrace ongoing change in a fast-paced environment are essential qualities. Additionally, the General Manager will act as a goodwill ambassador in the community, bolstering Pei Wei’s brand and presence locally. This position is suitable for candidates who have prior management experience in the restaurant or hospitality industry, preferably with a history of growing sales and managing operational budgets. A high school diploma or GED is required, and there is an expectation to obtain and maintain any required food safety permits. The General Manager will work in physically demanding conditions including standing for long periods and handling moderately heavy objects as part of daily routines. Pei Wei Asian Kitchen is committed to equal opportunity employment and provides reasonable accommodations to enable all employees to perform their essential job functions effectively. This role offers a rewarding opportunity for an experienced manager to lead a vibrant restaurant location to success with strong support from the larger corporate team.

• High school diploma or GED required
• External candidates: 2 years general manager experience
• Internal candidates: 6 months Pei Wei Sr./Assistant Manager position
• Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift
• Must be able to stand and walk for periods of eight to ten hours in length each shift