Patient Coordinator at Children's Dental Center

Children's Dental Center in Sioux Falls, South Dakota, is a leading pediatric dental practice dedicated to providing comprehensive dental care in a welcoming and kid-friendly environment. Known for its commitment to creating positive, stress-free experiences, the center focuses on making every dental visit fun and educational for children. With a reputation for exceptional patient care, Children's Dental Center strives to foster an atmosphere where children and their families feel comfortable and cared for. The practice is deeply rooted in community values, emphasizing kindness, positivity, and building lasting relationships with patients and their families. This approach has made it a trusted name in pediatric dental care within the Sioux Falls area. We are currently seeking a full-time Patient Coordinator to join our growing team. This pivotal role centers on being the warm, friendly face that welcomes patients and their families as they arrive. The Patient Coordinator acts as the first point of contact and plays an essential role in shaping the patient experience from scheduling appointments, handling inquiries, coordinating paperwork, and facilitating smooth patient flow. This position is ideal for someone who is naturally organized, communicative, and passionate about helping families feel at ease, especially in a healthcare setting tailored for children. The role demands excellent communication skills to clearly and compassionately explain treatment plans, financial options, and services to patients and their caregivers. Organizing patient information efficiently and managing front desk duties such as payments, record keeping, and follow-ups are core responsibilities. The Patient Coordinator will work closely with clinical staff to minimize wait times and ensure a seamless visit experience. An ability to maintain a tidy, professional, and welcoming reception area that reflects a child-friendly atmosphere is key. We provide competitive salary packages based on experience, a supportive and enjoyable work environment, and a comprehensive benefits package that includes paid time off, retirement plans with employer matching, and, where applicable, health insurance coverage. Team members at Children's Dental Center enjoy a work culture that values balance, teamwork, and making a meaningful impact on children's health outcomes. If you are a warm, energetic individual who thrives in a team-oriented, patient-focused environment, this is an excellent opportunity to make a difference every day while advancing your career in pediatric healthcare administration.

• Previous experience in a front desk, receptionist, or patient coordinator role, ideally in healthcare or dental
• strong communication skills - able to speak clearly and compassionately to children and families
• excellent organizational skills and attention to detail
• ability to manage multiple tasks and maintain calm under pressure
• basic computer skills including scheduling software, electronic health records, Microsoft Office
• positive attitude, warm demeanor, and ability to be a team player