Patient Concierge Assistant - Apply Now!

Medpace is a leading full-service clinical contract research organization (CRO) that delivers comprehensive clinical development services spanning Phases I through IV. Serving the biotechnology, pharmaceutical, and medical device sectors, Medpace is committed to accelerating the global development of safe and effective medical therapeutics. By leveraging local regulatory and therapeutic expertise across major therapeutic areas such as oncology, cardiology, metabolic diseases, endocrinology, central nervous system disorders, anti-viral, and anti-infective treatments, Medpace ensures scientific rigor and discipline throughout every clinical trial phase. Headquartered in Cincinnati, Ohio, the company employs over 5,000 professionals across more than 40 countries, making it a truly global organization. Medpace's corporate culture is driven by the core values of People, Purpose, and Passion. These pillars guide its mission to make a meaningful difference in the lives of patients facing complex diseases worldwide. The clinical research projects conducted by Medpace have positively impacted millions of lives, reflecting the company’s dedication to innovation and quality in medical research. This enduring commitment provides employees the unique opportunity to be part of a team whose work directly contributes to improving patient outcomes on a global scale. We are currently seeking a full-time, office-based Assistant to join our Patient Recruitment & Retention team at the Cincinnati, Ohio location. This role is essential in supporting our Patient Travel Coordinators and Managers by facilitating patient travel and payment services throughout clinical trials. The Assistant will be responsible for various administrative and project-related tasks, including maintaining project documentation, coordinating communication with clinical research site staff, and managing patient travel arrangements and reimbursements. This position requires strong organizational skills and attention to detail, as well as proficiency in Microsoft Office 365 applications like Outlook, Excel, and PowerPoint. The successful candidate will be a self-starter who thrives in a collaborative, global team environment and can quickly adapt to the company’s policies and procedures. The role also involves financial activities, such as assisting with reconciliations of travel receipts and invoices and supporting financial reporting related to travel expenses. At Medpace, we provide a supportive and dynamic work environment marked by flexible workplace policies, competitive compensation, and a comprehensive benefits package. Our Cincinnati campus offers a modern, eco-friendly setting equipped with onsite fitness facilities, coupled with career advancement opportunities and community engagement programs. Employees enjoy perks such as paid time off starting at 20+ days, health and wellness initiatives, employee appreciation events, and discounts on local activities and educational programs. Joining Medpace means becoming part of a purpose-driven organization where your contributions directly influence the advancement of medical care and patient wellbeing. If you are organized, detail-oriented, and passionate about supporting clinical research teams and patients, this Assistant position within our Patient Recruitment & Retention team offers a meaningful career path with opportunities for professional development and impact.

• High school diploma or equivalent
• Experience in administration or accounting
• Proficiency with Microsoft Office 365, especially Outlook, Excel, and PowerPoint
• Strong organizational skills and attention to detail
• Excellent verbal and written communication
• Ability to work independently and as part of a team
• Ability to adapt and quickly learn company policies
• Must be able to work onsite in Cincinnati, Ohio