Part-Time Guest Service Agent | Cambria Hotel | Portland, OR

Our company is a vibrant and expanding hotel dedicated to providing exceptional experiences for every guest who walks through our doors. As a cornerstone of the hospitality industry, our hotel strives to combine comfort, convenience, and personalized service, making each stay memorable and enjoyable. We are known for our warm atmosphere, attentive staff, and prime location, which allows guests to enjoy the best of local dining, entertainment, and sporting events. Our commitment to excellence and innovation has positioned us as a preferred choice for travelers seeking both luxury and affordability in a dynamic hotel environment. We believe in fostering a culture of teamwork, growth, and genuine care for both our guests and team members. The role you are applying for is Front Desk Receptionist, one of the most critical positions at our hotel. As the face of the hotel, you will be at the center of our operation, acting as the primary point of contact for our guests. The Front Desk Receptionist plays a pivotal role in creating a warm and welcoming atmosphere, ensuring that every guest experience is seamless from check-in to check-out. This is a fast-paced, high-energy position requiring an outgoing personality, excellent communication skills, and the ability to remain composed under pressure. In this role, you will be responsible for managing a variety of front desk operations including guest registration, handling cash transactions, answering inquiries about local attractions, and resolving any issues that may arise during a guest's stay. Your in-depth knowledge of nearby restaurants, entertainment options, and sporting events is essential to provide helpful and engaging recommendations to guests. You will use property management systems, databases, and other technical tools to efficiently handle reservations and payments. Flexibility is key, as the position involves varied schedules with shifts that cover nights, weekends, and holidays. You will spend significant time on your feet, walking, lifting up to 50 pounds, and moving around to assist guests and colleagues as needed. This role is perfect for energetic, customer-focused individuals who thrive in a challenging yet rewarding environment. In return, we offer competitive pay, generous hotel discounts, and the chance to be part of a forward-thinking, growing hotel company. You will enjoy working in a supportive environment where your contributions have a direct impact on the guest experience and overall success of the hotel. This is more than a job — it is an opportunity to grow your hospitality career and become an integral part of our hotel family.

• High School diploma or equivalent
• Ability to interact politely and positively with guests and team members
• Capacity to handle cash reliably
• Ability to use computer systems and databases
• Ability to stand, sit, walk, carry up to 50 pounds, bend, twist, and climb stairs
• Flexibility to work nights, weekends, and holidays
• Ability to handle stressful situations professionally