Part Time Front Desk Representative - Quick Hire!

Reside is a pioneering company in the alternative accommodations industry, expertly blending the convenience and amenities of hotels with the comfort and personalization of apartments. Operating across more than 200 cities in the United States and 130 international destinations, Reside delivers innovative, multi-platform housing solutions designed to meet the diverse needs of modern travelers and residents. This unique approach combines the thorough logistical support and operational efficiency typical of large global firms with the agility, attention to detail, and high-touch customer service associated with boutique establishments. Reside’s portfolio of brands is dedicated to redefining temporary living spaces, ensuring guests enjoy a seamless experience no matter where they stay. We are currently seeking a Part Time Front Desk Representative to join our dynamic team at the Broadway Plaza location in Rochester, MN. This position offers $18 per hour and is perfect for individuals who thrive in a customer-focused environment and enjoy providing outstanding guest service. The schedule is primarily weekend days with variable shifts, either 7:00 am to 3:00 pm or 3:00 pm to 11:00 pm, with flexibility required for holidays or changes based on business demand. In this vital role, you will be the first point of contact for residents and guests, responsible for delivering exceptional service that exceeds expectations. You will assist with various operational tasks such as luggage handling, valet parking for VIP guests, and supporting the check-in process with detailed knowledge of the accommodations, amenities, and local services. Additionally, you will oversee safety protocols, including building patrols, monitoring security cameras, and responding promptly to fire alarm activations via the Simplex system. The position also involves maintaining a clean and welcoming lobby area and ensuring accurate logs of valet parking, package delivery, and other activities. The ideal candidate brings strong communication skills, active listening abilities, and a customer service mindset to solve problems effectively. While a high school diploma or GED is required, this role does not demand supervisory experience but may involve cross-training team members. A valid driver's license is essential due to responsibilities such as valet parking and assisting with guest travel needs. Basic computer proficiency is necessary, and a willingness to learn industry-specific systems or software is highly valued. Bilingual candidates are preferred, enhancing communication with our diverse clientele. Our work environment mirrors a typical office setting, with the noise level consistent with telephones and customer interactions. The physical demands include the ability to sit, talk, listen, use a computer keyboard and mouse, and occasionally lift up to 30 pounds. This role requires adaptability to work under occasional stressful conditions while maintaining a focus on accuracy and service quality. This job at Reside offers a rewarding opportunity to be part of a company that values respect, inclusion, and professional growth while offering stability and comprehensive benefits for its team members.

• High school diploma or GED
• valid driver's license
• ability to lift up to 30 pounds
• basic computer skills
• availability to work weekend days and variable shifts
• ability to work holidays and alternate hours as needed
• legally authorized to work in the United States