Part-time CARE Center Assistant - $15 to $24 per HOUR

Blackhawk Technical College is a public technical college dedicated to providing high-quality vocational education and career development opportunities to a diverse student population. Known for its commitment to student success and community engagement, the college offers a variety of programs in business, technology, health, and more to equip students with the skills necessary to thrive in today's dynamic job market. As a significant educational institution in the region, Blackhawk Technical College emphasizes practical experience, personalized support, and strong connections with local employers to facilitate career placement and advancement for its students. The CARE Center within Blackhawk Technical College is a crucial resource that supports students in overcoming barriers to success through career services, academic support, and community partnerships. The center focuses on providing personalized assistance that addresses both academic and career goals, aiding students from diverse backgrounds, including non-traditional students, parenting students, and students of color, as well as those facing financial or personal challenges. The role of the Student Support Specialist in the CARE Center is integral to fostering a supportive environment that encourages career development and student engagement. This frontline position involves direct interaction with students, helping them navigate career planning, job search strategies, and resource connections. The Student Support Specialist will assist with scheduling appointments, responding to student inquiries, conducting resume reviews, and facilitating mock interviews to enhance students' readiness for the job market. Additionally, the position supports employer engagement by managing job postings through platforms like Handshake, offering technical assistance to employers, and maintaining strong partnerships with community organizations. The role also entails planning and coordinating events that promote student success and career exploration, as well as supporting the operational aspects of the CARE Center such as data entry, programming, and supervision of student workers. This position requires excellent communication skills, attention to detail, the ability to handle confidential information, and strong organizational capabilities to manage multiple tasks in a dynamic environment. Candidates should hold at least an Associate's Degree in Business, Education, or a related field, or possess two years of comparable professional work experience. Proficiency with Microsoft Office Suite and familiarity with student services or career services environments are highly desirable. The position is open until filled, emphasizing the college's ongoing commitment to providing timely and effective support to its students. Blackhawk Technical College does not sponsor work authorization visas for this position, so applicants must be legally authorized to work in the United States at the time of hire and maintain this status throughout their employment.

• Associate's Degree in Business Education or related field or 2 years of comparable professional work experience
• proficiency with Microsoft Office Suite including Excel Word and Outlook
• excellent customer service skills through in-person phone and other correspondence
• strong oral and written communication skills
• strong attention to detail
• ability to manage sensitive and confidential information
• ability to organize coordinate and prioritize assigned job duties
• ability to manage multiple projects effectively in an environment with frequent interruptions
• legally authorized to work in the United States
• maintain work authorization throughout employment term