Part-time Airside Operations Agent

The City of Charlotte is a vibrant and dynamic municipality known as America's Queen City, celebrated for its diverse and inclusive community of residents, businesses, and visitors. It embodies a safe, family-oriented atmosphere where teamwork and community spirit thrive. The city government is dedicated to delivering high-quality public services that promote the safety, health, and quality of life for all its residents. The City of Charlotte places strong emphasis on attracting and retaining a skilled and diverse workforce while valuing openness, accountability, productivity, and employee development. Their commitment to providing courteous, responsive, accessible, and seamless services, engaging proactively in problem-solving, and collaborating with stakeholders for informed decision-making, sets a high standard for public service excellence. The Aviation Department at Charlotte Douglas International Airport (CLT) plays a critical role in maintaining this standard by overseeing Airside Operations. The department ensures compliance with Federal Aviation Administration (FAA) and other governmental regulations, securing and managing CLT's FAA Airport Operating Certificate under Part 139 and adhering to the Airport Certification Manual approved by the FAA. The Airside Operations Agent is a pivotal role that involves skillful and responsible oversight of safety and security measures on the airport ramp, in vehicles, and terminal facilities. This position demands the operation and monitoring of communications equipment such as radios and telephones while effectively managing emergency and non-emergency information. Airside Operations Agents primarily perform escorts within the Airport Operations Area (AOA), conduct rigorous inspections, and respond promptly to a variety of incidents. These professionals are required to assess situations swiftly, objectively, and within established guidelines, representing the airport with professionalism and a positive demeanor at all times. This job is integral to airport safety, security, and operational continuity, requiring training in federal programs and adherence to federal, state, and city regulations. The role also involves support for snow, wildlife, and construction-related duties as necessary, alongside participation in comprehensive initial and recurrent training related to Part 139 compliance. This full-time position offers a competitive salary ranging from $23.00 to $24.52 per hour, commensurate with experience. Work shifts cover 24/7 airport operations and include holidays, with potential overtime when necessary. The job entails both indoor and outdoor work environments, often in varying weather conditions. Candidates must be able to legally drive, quickly adapt to emergency situations, communicate effectively, and maintain safety standards at all times. The role offers an opportunity for professional growth in a highly responsible transportation environment within one of America’s busiest commercial service airports. The position requires passing a security threat assessment, criminal background checks, and drug screenings in compliance with federal and local laws. The City of Charlotte strongly supports diversity, equity, and inclusion, encouraging all qualified individuals to apply.

• High school diploma or GED equivalent
• one year of related work experience
• valid driver’s license
• must obtain non-movement area driving certification upon hire
• ability to work assigned shifts including holidays and report during emergencies
• must successfully pass security threat assessment and criminal history record check
• ability to operate motor vehicle safely in various weather conditions
• ability to perform physical activities such as walking up to one mile and lifting weights up to 25 lbs
• must complete all required Part 139 training
• ability to communicate clearly in oral and written forms
• ability to adapt to changing priorities
• ability to work both indoors and outdoors in all weather conditions
• must be willing to work mandatory overtime as needed
• pass pre-employment drug screening and physical examination