Parking Gate Agent (Gameday)

The Houston Texans is a professional American football team based in Houston, Texas, that competes in the National Football League (NFL). Established in 2002, the Texans have grown to become a significant part of the Houston community and a respected organization within professional sports. Known for their commitment to excellence on and off the field, the Texans are dedicated not only to winning games but also to fostering a culture of integrity, hard work, and teamwork among players, staff, and fans alike. As a franchise, they strive to be the most respected and valuable professional sports team globally by prioritizing innovation, accountability, and passion in everything they do. Being a part of the Houston Texans organization means joining a team focused on community engagement, professional growth, and delivering exceptional fan experiences. The franchise values individuals who demonstrate dedication, adaptability, and integrity, living by the Texans Teammate Habits and CHARGE principles which emphasize cultivating excellence and fearlessly evolving as champions in every aspect. Currently, the Houston Texans are seeking to expand their Operations and Logistics team by hiring a Parking Gate Agent for gameday events. This part-time, non-exempt role is crucial in ensuring smooth and enjoyable experiences for fans arriving at the stadium. The Parking Gate Agent operates primarily at NRG Stadium and NRG Park facilities, collecting parking fees or passes, enforcing parking guidelines, and assisting with traffic control. The position requires face-to-face interactions with fans and other team members, emphasizing strong interpersonal skills and exceptional customer service. The role of Parking Gate Agent is designed for individuals who are passionate about sports and enjoy engaging with the public in a vibrant, high-energy environment. Candidates must be capable of working as part of a team, managing multiple tasks efficiently, and maintaining a friendly, professional demeanor even during busy events. The Texans organization prioritizes safety, accuracy, and positive fan interactions, and the agent plays a direct role in improving overall gameday experience by addressing customer concerns, providing information, and upholding the team’s standards. In addition to excellent communication skills, the candidate is expected to have basic cash handling abilities and the capacity to stand and walk for extended periods during events. The Texans offer an inclusive work culture where every team member contributes to achieving the overarching goal of making the Houston Texans a championship-caliber franchise on and off the field. Those interested in the position must complete an online application and upload a resume, with a preference for candidates residing in the Houston metropolitan and surrounding areas to maintain strong local community ties. The Texans are proud to be an equal opportunity employer, committed to diversity and inclusion in their workforce.

• High school diploma or GED equivalent
• Previous customer service experience preferred
• Ability to stand and walk for prolonged periods
• Ability to operate cash register and handle cash
• Strong verbal and interpersonal skills
• Ability to comprehend verbal and written instructions
• Ability to work in a team environment
• Willingness to work on gamedays
• Ability to interact positively with fans and coworkers