Ops Performance Controller - Quick Hire!

HMSHost at Boston Logan International Airport is part of HMSHost, a leading global restaurateur specializing in creating memorable dining experiences in travel venues. HMSHost operates a wide range of food and beverage locations at airports, highways, and other travel-related sites. Known for its commitment to innovation and operational excellence, HMSHost prides itself on providing exceptional service and quality to travelers across the globe. The Boston Logan International Airport location continues this tradition by managing diverse food, beverage, and retail operations designed to meet the dynamic needs of millions of travelers who pass through the airport each year. The Operations Performance Controller role at HMSHost Boston Logan offers an exciting opportunity for a financially savvy professional to significantly impact operational performance through detailed financial and operational analysis. This is a critical role responsible for assessing, monitoring, and reporting on company operational data versus key performance indicators (KPIs) across multiple lines of business including food and beverage (F&B), duty paid, and duty free operations. The position supports development initiatives and joint venture activities while providing operational and financial guidance to maximize sales, improve costs, and optimize labor usage. A successful Operations Performance Controller at HMSHost will be deeply engaged in evaluating financial risks and returns of new business projects and ensuring alignment between financial goals and operational execution. By partnering closely with branch management and participating in regular performance reviews, this role drives improvements through variance analysis and KPI monitoring such as total payroll labor hours (TPLH), sales per labor hour (SPLH), cost controls, and labor performance measures. The role also plays a key part in compliance management by ensuring adherence to company standards and facilitating operational controls. Additionally, the position requires overseeing accounting processes at designated locations, leading inventory management and cost optimization efforts, and providing impactful training and support to management teams. The Operations Performance Controller participates actively in joint venture quarterly meetings to analyze indirect spend, vendor contracts, resource utilization, and maximize financial efficiency. Maintaining the integrity of operational income statements and balance sheets, coordinating financial close processes, and executing cash management reviews are also essential responsibilities. This position reports to the Senior Director or Director of Operations Performance assigned to specific airports or regions and requires a strong financial background with expertise in accounting, financial modeling, and operational analysis within a hospitality or retail environment. HMSHost values individuals who demonstrate strong organizational skills, the ability to work independently while managing multiple tasks, and the capability to develop robust partnerships within a matrixed organization environment. The company supports employee growth and career development through training, tuition reimbursement, and leadership opportunities, cultivating a supportive and engaging workplace for its staff. Employment at HMSHost also comes with an outstanding benefits package including health, dental, and vision insurance, paid time off, 401(k) with company match, and more, making it an attractive career choice for professionals seeking long-term growth in the food and hospitality industry.

• Combination of education and professional experience exceeding 6 years
• Bachelor's degree can count for 2 years of experience
• MBA or master's degree can count for an additional 2 years
• Requires regular attendance at designated airport locations
• Ability to travel up to 25%
• Knowledge of relevant state and federal regulations
• Must have strong organizational skills
• Ability to work independently and manage multiple priorities
• Demonstrated history of positive leadership and teamwork
• High proficiency in financial analysis and reporting