Operations and Visual Manager - Quick Hire!

The Container Store, established in 1978, is the leading specialty retailer in the United States dedicated exclusively to storage and organization products. Known nationwide for its innovative, multifunctional, and customizable storage solutions, the company aims to help customers save time, optimize space, and improve their quality of life. With a strong commitment to its Foundation Principles, The Container Store fosters a positive culture based on trust, accountability, and effective communication that governs its relationships with employees, vendors, customers, and the community alike. As a specialty retail leader, The Container Store prides itself on a collaborative and dynamic work environment where every team member is encouraged to grow personally and professionally. The company’s management team, including the Operations and Visual Manager, plays a critical role in driving the business toward achieving its sales goals while ensuring an exceptional customer experience. The Operations and Visual Manager is a vital member of the management team, working closely with the General Manager to lead daily store operations and maintain outstanding visual merchandising standards. This leadership role involves partnering to set sales targets, manage payroll, and oversee custom closet operations to boost overall store performance. The Operations and Visual Manager is responsible for directing processes related to inventory control, curbside and delivery orders, and the financial workflows of register and order management to ensure smooth day-to-day operations. Furthermore, this role leads operational efforts involving repairs, maintenance, facilities management, supplies ordering, staff planning meetings, and maintaining an organized backroom and stockroom. A major component of the position is ensuring Perfect Product Presentation through visual merchandising, collaborating with the Visual Sales and Buying Departments to interpret and apply product presentation strategies that enhance the customer shopping experience. Additionally, the Operations and Visual Manager oversees sales floor management and employee management, including recruiting, interviewing, onboarding, training, performance reviews, and coaching. The role demands a leader who can engage effectively with customers and staff, build cohesive teams, and cultivate talent, all while exemplifying high standards of accountability and service on the sales floor. The compensation for this role ranges between $65,000 and $75,000 annually, reflecting the importance and responsibility of the position. The Container Store supports its team members with a comprehensive benefits package designed to foster health, career growth, and work-life balance. Employees enjoy competitive health, dental, and vision insurance plans; a robust 401(k) retirement plan with investment guidance; paid time off and sick pay; and a unique benefits platform for easy access to company resources. Full-time associates benefit further from life and disability insurance options, accident and critical illness coverage, parental leave, fertility and maternity support, gym discounts, transportation benefits, employee discounts, and a culture of recognition that honors exceptional contributions and celebrates diversity through employee resource groups. This position is ideal for a passionate, communicative leader with at least three years of coaching and leadership experience. Successful candidates possess strong organizational and time management skills, a heartfelt dedication to customer service, and a continual eagerness to learn and innovate within the retail space. The Container Store is committed to providing a smoke-free, drug-free workplace and is an Equal Opportunity Employer complying with the Americans with Disabilities Act. Join The Container Store team to lead a vibrant, customer-focused retail environment where your contributions truly make a difference.

• At least three years of leadership and coaching experience
• strong communication skills
• demonstrated ability to develop teams and achieve goals
• excellent organizational and time management skills
• passion for customer service and sales
• willingness to learn retail technology and processes
• commitment to maintaining a high standard of store presentation