Onyx Host - Join Us Now!

Four Seasons is a prestigious global hospitality company renowned for delivering exceptional luxury experiences through its network of hotels, resorts, and residences. At the heart of Four Seasons is a dedicated team of professionals passionate about hospitality and service excellence. These individuals are committed to pushing their limits, growing both personally and professionally, and treating each other with the utmost respect and dignity. The company fosters a culture of genuine care and commitment, which reflects in the memorable experiences it creates for guests, residents, and partners worldwide. With an emphasis on a world-class employee experience and a nurturing company culture, Four Seasons ensures that its staff are empowered to provide outstanding service and create lifelong impressions for all who engage with the brand. Four Seasons Hotel Westlake Village is nestled in a picturesque setting that captures the essence of Southern California. Located at the base of the Santa Monica Mountains, this hotel offers guests easy access to Malibu's beautiful beaches and the famed vineyards of Santa Barbara. The hotel is known for its relaxed yet sophisticated atmosphere, making it perfect for families seeking a luxury getaway focused on health and wellness. It is also home to the Center for Health & Wellbeing, a premier destination dedicated to holistic wellness and rejuvenation. This unique combination makes the property a sought-after location for guests looking to relax, recharge, and enjoy personalized luxury experiences. The Onyx Host role at Four Seasons Hotel Westlake Village presents an exciting opportunity for individuals who thrive in a fast-paced, guest-focused environment. This position is part-time and offers an hourly wage of $21.43. As an Onyx Host, the individual will act as the initial point of contact for guests arriving at the restaurant, ensuring they feel welcomed and valued from the moment they enter. The role demands a high level of professionalism, warmth, and attention to detail, as hosts set the tone for the entire dining experience. Responsibilities include managing guest seating efficiently by promptly seating parties according to their preferences and managing reservations and room setup to maintain smooth restaurant operations. The host will also be responsible for answering phones with professionalism, taking reservations, and providing accurate information about restaurant offerings and hotel services. The role requires anticipation of guest needs, quick problem-solving, and personalized service such as remembering and using guest names to enhance the dining experience. Moreover, the Onyx Host must maintain an in-depth knowledge of the menu and daily specials to assist guests effectively and ensure the quality and presentation of menus remain excellent. This role is vital in supporting the restaurant team to meet Four Seasons Service standards, ensuring guest satisfaction and operational efficiency. Working at Four Seasons means being part of a dynamic team that values growth, development, and wellbeing. Employees benefit from comprehensive training programs, tuition reimbursement, and various growth opportunities. The environment is supportive, with employee assistance programs and investments in personal wellbeing. Additional perks include complimentary stays at Four Seasons properties worldwide, free meals, uniform laundering, life insurance, and convenient on-site parking. This position is ideal for individuals with strong communication skills, who are enthusiastic about delivering exceptional guest service and who meet the legal qualification to work in the United States. Thursday to Sunday evening availability is required for this part-time role. The Four Seasons commitment to diversity and inclusion encourages minorities, women, veterans, and individuals with disabilities to apply, reflecting the company’s dedication to an equitable and inclusive workforce.

• High school education or equivalent experience
• Six to twelve months of restaurant, food and beverage, or equivalent experience
• Proficient reading, writing, and oral communication skills in English
• Strong communication skills between co-workers and guests
• Legal work authorization in the United States