Onsite Concierge - Weekend/Part Time (1280 West Condo)

RealManage Elevated Onsite is a distinguished division of RealManage, a company specializing in comprehensive community association management with a focus on onsite staff support. RealManage has earned a reputation for excellence by blending the Best People, Best Technology, and Best Service philosophies to provide superior HOA management services. Headquartered at 1280 West Peachtree St in Atlanta, GA, RealManage Elevated Onsite proudly delivers exceptional management solutions to a diverse array of communities including age-restricted neighborhoods, luxury high-rise condominiums, co-ops, urban mixed-use developments, and expansive single-family residential areas with intricate amenity offerings. With decades of cumulative experience, the Elevated Onsite team is dedicated to enhancing the lifestyle and satisfaction of both residents and community boards through high-caliber customer service and meticulous property oversight. This division embodies a set of core values that drive every interaction and operational decision: Integrity, Respect, Selflessness, Personal Relationships, and a commitment to Always Improving. These principles underscore RealManage's commitment to doing the right thing, fostering mutual respect, encouraging teamwork and selflessness, building strong professional relationships, and continuously striving for growth and improvement. The Concierge position within RealManage Elevated Onsite is a part-time role offering competitive hourly wages ranging from $20.00 to $22.00. This role is vital in providing frontline customer service by managing the Motor Lobby desk, overseeing visitor parking, and ensuring compliance with building access policies during weekend shifts, specifically Saturdays from 3 PM to 11:30 PM and 11 PM to 7:30 AM. The Concierge acts as the welcoming face of the community, greeting residents, guests, and vendors with professionalism and courtesy. This role requires vigilant monitoring of building security through surveillance, enforcement of building rules, and assisting residents with needs such as using service elevators for moves and maintenance. The Concierge also plays a critical role in fostering a sense of community while providing paramount hospitality services. Responsibilities include managing building entry procedures, responding promptly to telephone inquiries, assisting with incident reporting, maintaining cleanliness of work areas, and maintaining detailed logs of building events. The Concierge ensures residents and guests receive the highest standard of 'white glove' service by standing to greet arrivals, offering personalized assistance, and maintaining an atmosphere of calm and order. This position demands reliability, excellent communication skills, and the ability to work under pressure in a dynamic environment. Joining RealManage Elevated Onsite means becoming part of a fast-growing team that values energy, innovation, teamwork, and impactful contribution to community living experiences.

• High school diploma or GED
• Previous customer-related experience
• Ability to work weekend part-time shifts
• Strong communication skills
• Professional appearance and demeanor
• Ability to follow building rules and protocols
• Reliable and punctual
• Ability to monitor surveillance and enforce policies
• Capability to handle guest interactions politely
• Ability to maintain detailed logs and reports
• Physical ability to stand for extended periods
• Ability to work in a team environment
• Basic knowledge of building access and security procedures