Online Grocery Pick-Up Clerk - Dental Insurance
Posted on October 24, 2025
Ralphs, based in California, is a well-established grocery store chain that has been proudly serving customers in over 180 stores throughout the state. Since merging with The Kroger Company in 1998, Ralphs has become part of one of the largest supermarket chains in the United States, known for its commitment to delivering quality, variety, and exceptional customer service. Ralphs is recognized for its strong company values, including respect, honesty, integrity, diversity, inclusion, and safety, creating a workplace culture that values and supports its employees. The company specializes in providing fresh, high-quality food products to meet the diverse needs of its community, emphasizing innovation and customer satisfaction at its core.
The role of the Online Grocery Pick-Up Clerk at Ralphs is a critical position within the company’s e-commerce and customer service operations. This role focuses on selecting and gathering products for customers' online orders with a commitment to efficiency and an acute attention to the freshness and quality of the items chosen. As part of the Kroger family, Ralphs emphasizes a people-centered approach, ensuring that every team member contributes to a positive customer experience that encourages repeat online shopping. This position offers an opportunity for individuals who are caring, purpose-driven, and eager to learn, providing a pathway for growth and a meaningful career in retail grocery.
The Online Grocery Pick-Up Clerk is responsible for assembling customer orders accurately, processing coupons and payments, and assisting with loading orders into customers’ vehicles upon arrival for pick-up. This role involves scanning and bagging items following established standards, communicating effectively with customers regarding substitutions or order exceptions, and adhering to all food safety and company guidelines. Ralphs values associates who demonstrate honesty, integrity, and respect for others while helping to foster an inclusive work environment where diversity is embraced.
This position is ideal for individuals seeking flexible schedules, whether part-time or full-time, and offers a dynamic work environment that is fast-paced and sometimes demanding. Ralphs supports its employees with comprehensive benefits focusing on physical, emotional, and financial well-being. Employees enjoy healthcare coverage options, paid time off including holidays and sick leave, financial counseling, and generous tuition reimbursement programs. The company also encourages continuous development through extensive training programs and opportunities for career advancement within the grocery retail industry.
Candidates applying for the Online Grocery Pick-Up Clerk position should be motivated to provide excellent customer service, have a keen eye for detail to ensure order accuracy, and possess strong communication skills. The role requires the ability to work independently without supervision and to maintain organization and cleanliness of staging areas and equipment. Ralphs is committed to providing reasonable accommodations throughout the hiring process and employment to ensure all individuals have the chance to succeed. By joining Ralphs, associates become part of a family that values hard work, innovation, and a shared commitment to feeding the human spirit.
- Ability to work without supervision
- Ability to read shelf tags
- Basic math skills such as counting, addition, and subtraction
- Excellent oral or written communication skills