Oklahoma City,OK,USA Sales Operation Coordinator-Oklahoma City,OK

This job opportunity is with a dynamic company located in Oklahoma City, Oklahoma. The company places strong emphasis on delivering exceptional service and solutions to its clients, fostering a customer-centric culture that supports long-term growth and success. Known for its commitment to excellent client relationships, the organization thrives on teamwork between sales, support, and various internal teams to consistently meet and exceed customer needs. This role is critical as it serves as the bridge between these teams and the customers, ensuring seamless post-sales engagement and a high level of customer satisfaction. The position available is focused on managing and enhancing customer experiences after the sales process. This involves working closely with clients to understand their requirements, delivering on agreed solutions, and maintaining communication channels that nurture strong relationships. The role requires a proactive approach in handling client requests and resolving issues effectively to maintain trust and satisfaction. Responsibilities also include tracking key account performance metrics such as quarterly sales results and annual forecasts, which are vital for strategic planning and operational adjustments. Beyond client interaction, the role demands collaboration within internal teams to ensure that client needs are met with precision and timeliness. The individual will also manage orders, reviewing details for accuracy in handling, pricing, quantities, and shipping information. Managing resources and coordinating efforts to fulfill contracted services within accounts is a significant part of this position, emphasizing project management and operational excellence. An aspect of this role involves partnering with Federal and Strategic Accounts teams to tailor and implement client-specific solutions. This partnership includes establishing and executing business plans and managing strategic actions with internal departments to achieve client goals. The responsibility of adhering to all company policies and procedures underpins the operational integrity of this role. Additionally, the position includes supporting administrative functions such as event coordination, handling swag purchases, preparing expense reports, and general office administration duties. This diverse range of activities requires someone who is highly organized, detail-oriented, and capable of multitasking efficiently. The ideal candidate will possess polished interpersonal skills, be personable and punctual, and exhibit a strong work ethic. An emphasis on ethical behavior, integrity, and effective communication—both verbal and written—is imperative. The role calls for an individual who is self-motivated, proactive, and confident, with a commitment to continuous professional growth. The ability to work independently with minimal supervision, demonstrate excellent organizational skills, and maintain high-quality standards in client interactions are key success factors. Overall, this position offers an exciting opportunity for individuals looking to contribute positively to client relationships and operational success within a reputable company environment in Oklahoma City. It promises a stimulating work experience driven by challenge, autonomy, and the chance to develop professionally while making a tangible impact on customer satisfaction and company growth.

• High school diploma or equivalent
• experience in customer service or account management preferred
• ability to multitask and manage competing priorities
• proficiency with computer systems and office software
• excellent organizational skills
• strong interpersonal skills
• effective communication abilities
• ability to work independently and as part of a team
• willingness to adhere to company policies and procedures
• capacity to handle client escalations and challenging requests