Off-Site Airline Check-in Agent - Phoenix, AZ

Bags, a Metropolis company, is a leading artificial intelligence company specializing in creating innovative solutions for the real world. The company leverages advanced computer vision technology to revolutionize the parking experience by enabling checkout-free parking. This means customers no longer have to deal with traditional hassles such as tickets, machines, apps, or credit cards. Instead, they simply drive in, and drive out, making parking seamless and effortless. As the largest parking network in America, Bags supports more than 23,000 employees who operate across over 4,000 locations in North America and Europe. The company is dedicated to reinventing parking and plans to expand its checkout-free technology to power experiences in various everyday settings, aiming to give people back their most precious resource — time. The position offered is for an Off-Site Airline Check-in Agent, also known as RAC Agent, with a starting wage of $15.00 per hour plus tips, available for both full-time and part-time employment. This role is crucial in providing exceptional customer service to airline passengers by managing the check-in process from an off-site location near the airport. Responsibilities include checking in luggage, issuing boarding passes, and ensuring compliance with TSA standards. It is a physically demanding role that requires the ability to complete specialized airline security training and obtain necessary airport badges. Off-Site Airline Check-in Agents work in a fast-paced and high-volume environment, handling luggage securely and efficiently while maintaining a friendly and professional demeanor. The job involves greeting passengers, verifying flight and luggage details, processing payments according to airline policies, tagging and securing luggage, and coordinating logistics with transportation personnel. Additionally, agents must be knowledgeable of safety, security, and hazardous materials handling procedures through annual training. This role requires excellent communication skills, attention to detail, and the ability to manage payments and provide general flight-related information. Agents play a vital role in upholding the service standards of Bags, Inc. and its airline clients by ensuring a positive experience for all customers. This position demands a strong commitment to maintaining safety and security protocols in alignment with both company policies and federal regulations. Candidates for this opportunity should be prepared for an early morning work schedule, including weekends, and must be physically capable of performing tasks such as lifting luggage up to 70 pounds and managing luggage carts that can weigh up to 100 pounds. The work is conducted outdoors in varying weather conditions and requires the ability to stand for up to eight hours continuously.

• Ability and availability to work weekends and open availability preferred
• complete airline compliance training within company-given time frame
• physically able to lift up to 70 lbs
• able to push luggage cages weighing approximately 100 lbs
• able to stand for up to eight hours continuously
• able to work outdoors in all weather conditions including rain and humidity
• maintain a positive, friendly, and professional attitude
• follow company appearance guidelines including clean-shaven or fully-grown facial hair policy for men
• no visible tattoos or body piercings
• wear clean and well-maintained approved uniform
• pass security training and receive applicable airport badges
• ability to manage credit card payments
• work in a fast-paced, high-volume active guest service environment
• able to lift, carry, reach, push, and pull up to 75 lbs regularly
• occasionally bend, squat, and kneel