Off-Site Airline Check-in Agent - $15 per HOUR

Bags, a Metropolis company, is a key player in the travel and mobility sector, specifically focusing on transforming airport travel experiences. As part of the largest mobility network across North America, Bags operates with a vision to make every moment matter for people constantly on the move. The company is dedicated to easing the traditional stresses associated with air travel by integrating innovative technology with a customer-first approach. Bags streamlines critical travel touchpoints such as baggage handling and check-in, ensuring that travelers experience a seamless, efficient journey from curbside to gate. With a vast presence spanning over 4,000 locations across North America and Europe and employing over 23,000 individuals, Bags stands as a leader committed to reimagining mobility, enhancing convenience, and improving overall passenger satisfaction. The Off-Site Airline Check-in Agent role at Bags represents a vital position within this innovative environment. This role is responsible for assisting airline passengers from an off-site location close to airports, handling luggage check-in, issuing boarding passes, and providing general flight and travel information. The position requires a blend of customer service excellence and physical capability, as agents are expected to manage luggage in compliance with TSA standards and maintain security throughout the check-in process. This job involves working outdoors in various weather conditions and demands the ability to handle physical tasks such as lifting and pushing luggage carts. Full-time and part-time opportunities are available, with a starting pay of $15 per hour plus tips, reflecting the company's commitment to rewarding customer service excellence. Agents will engage directly with passengers, ensuring positive and efficient service while managing sensitive tasks including handling payments, securing luggage, and adhering to airline and transportation security regulations. This role also demands a high level of professionalism in appearance and communication, supporting the company's reputation as a service leader in the mobility network. Beyond simply managing tasks, the Off-Site Airline Check-in Agent is a critical ambassador of the Bags brand, representing the company's dedication to easing travel complications and enhancing the passenger journey. Training is provided to ensure compliance with safety, security, and hazardous materials handling, reinforcing the company’s commitment to operational excellence and passenger safety. This position is ideal for individuals who thrive in a fast-paced environment and aim to contribute directly to improved travel experiences for passengers across North America.

• Follow company appearance guidelines
• ability to lift up to 70 lbs
• must be able to push luggage cages both empty (approximately 100 lbs) and full
• outdoors 100% of the time including all temperatures and types of weather (rain / humid / allergy related issues / etc)
• continued vehicle noise including vehicle horns, multiple conversations and large group noise
• standing 100%. Must be able to stand for up to eight (8) hours at a time
• will consistently and regularly (up to 100%) be required to lift, carrying, reach, push, and pull up to 75 lbs
• will occasionally (11-33%) be required to bend, squat, and kneel
• walking 50%
• with the exception of a fully-grown mustache, beard, or goatee all men must be clean shaven
• no visible tattoos or body piercings are allowed
• clean and well-maintained approved uniforms must be worn on shift
• additional requirements as specified by management