Ocean Import Supervisor - Quick Hire!

DHL Global Forwarding is a division within the DHL Group, a leading global logistics provider recognized for its comprehensive and innovative freight forwarding solutions. Operating in over 220 countries worldwide with a workforce exceeding 30,000 employees, DHL Global Forwarding specializes in air and ocean freight and offers seamless and efficient supply chain management services. The company's commitment to excellence is reflected in its dedication to employee growth, diversity, and career advancement opportunities, distinguishing it as a preferred employer in the logistics industry. DHL Global Forwarding values its people as pivotal to its success, fostering a workplace environment focused on collaboration, skill development, and long-term career building rather than simply providing jobs. Employees benefit from a supportive culture that promotes equal employment opportunities and values diverse perspectives and backgrounds. This commitment underscores DHL's position as a responsible corporate citizen in the global marketplace. The role of OFR Import Supervisor based in Indianapolis, Indiana, is a critical leadership position within DHL Global Forwarding's import operations. This full-time role demands an individual with extensive knowledge of import procedures, documentation, and compliance regulations essential for the timely and accurate movement of shipments. The OFR Import Supervisor is responsible for coordinating bookings with steamship carriers, preparing and distributing all necessary import documentation, and ensuring compliance with company policies and regulatory requirements. Additionally, this role oversees file-level profitability and audits charges before processing payments, playing a pivotal role in maintaining financial accuracy and operational efficiency. A key aspect of the position involves customer service excellence, as the supervisor must actively monitor shipment status and resolve any incidents efficiently to exceed customer expectations. Leadership is integral to the role, requiring the supervision and mentorship of a team of import agents to enhance performance and foster a positive, collaborative work environment. The supervisor monitors key performance metrics and guides the team to meet operational goals and improve overall service quality. Candidates should possess strong problem-solving skills, attention to detail, and a customer-oriented approach. Proficiency with logistics management systems and a solid understanding of customs regulations are essential for success. The compensation for this position ranges from $62,475 to $83,300 annually, depending on experience, and is complemented by competitive incentives. Benefits include a 401(k) match program, stock purchase plan, comprehensive medical coverage, optional vision and dental insurance, and generous paid time off encompassing holidays and vacation. Working at DHL Global Forwarding in the OFR Import Supervisor role provides a unique opportunity to join a world leader in logistics, contribute to global supply chains, and develop a fulfilling career in an inclusive and dynamic environment. The company is an equal opportunity employer and requires applicants to be legally authorized to work in the United States, with no visa sponsorship available for this role.

• Bachelor's degree or equivalent experience in logistics, supply chain management, or related field
• minimum 3 years experience in import operations or freight forwarding
• proven leadership experience supervising a team
• strong analytical and problem-solving skills
• excellent communication abilities
• proficiency with logistics and freight management software
• knowledge of customs compliance and import documentation
• ability to work under pressure and meet deadlines
• legally authorized to work in the United States