Now Hiring:Airport in Savannah,GA,USA | Apply Now

CLEAR is a pioneering identity platform company dedicated to transforming everyday experiences into seamless, frictionless moments. With over 19 million passionate members and a vast network of partners worldwide, CLEAR enhances the way people live, work, and travel by providing secure and efficient access solutions. From airports and stadiums to mobile devices, CLEAR's innovative technology ensures faster, safer, and more personalized experiences. The organization is firmly committed to fostering an inclusive and diverse workplace, offering equal opportunities to all applicants and employees. They also provide necessary accommodations for individuals with disabilities, supporting a respectful and barrier-free work environment. The Senior Service Agent role at CLEAR is pivotal in delivering exceptional member experiences that embody the company's mission to create magical, frictionless interactions. This position focuses on driving pay-per-use revenue by educating travelers about the benefits of CLEAR Mobile while balancing high-volume service demands with superior customer care. A Senior Service Agent acts as a knowledgeable frontline representative, addressing traveler and member inquiries promptly and efficiently, escalating issues when needed to management, and strictly adhering to security and safety protocols. Beyond customer service, this role supports leadership by contributing to the training and development of team members, leveraging expertise to ensure smooth operations. This job requires a strong capacity for autonomous work merged with integrity, teamwork, and excellent communication skills. The agent must be detail-oriented and adept at following precise instructions in a fast-paced, ever-changing environment. Additionally, troubleshooting hardware and software issues within the operating environment and managing inventory responsibilities are key facets of the role. The company values leadership qualities, encouraging employees who consistently exceed expectations and demonstrate a proactive attitude toward sales and service excellence. Candidates must be able to commit to open and flexible scheduling, including standing for extended periods, and they must meet security clearance requirements such as airport badging and drug testing. This position offers a foundational pathway for growth into management or leadership roles. In return, CLEAR provides competitive benefits including free memberships with family/friends discounts, a 401(k) plan with company match, paid holidays, and a comprehensive benefits package for full-time team members. CLEAR's culture is built on innovation, inclusivity, and a shared passion for redefining customer experiences, making it an inspiring workplace for those dedicated to outstanding service and continuous improvement.

• You must be 18 years of age or older
• High school diploma or GED equivalent required
• Open availability and flexibility is a must – ability to work a variety of shifts
• Ability to stand for up to 8 hours per day
• Requires completion of airport badging or government screening process, and other applicable associated requirements, including a drug test
• Desire to grow into a management and/or leadership position