Now Hiring in Fresno,CA,USA:Airport Customer Service Agent-FAT(PT)-$18

Unifi is a dynamic company specializing in providing exceptional customer service within the airline and airport operations sector. As a respected employer in this industry, Unifi has built a reputation for delivering first-class service to passengers and clients, ensuring a smooth and enjoyable travel experience. The company prides itself on its commitment to safety, efficiency, and professionalism, making it a preferred choice for both employees and customers alike. Focused on innovation and excellence, Unifi continues to expand its reach and maintain high standards across all aspects of its operations. In the role of a Customer Service Agent at Unifi, you will be the crucial first point of contact for passengers requiring assistance with their baggage. This customer-facing role demands a friendly and outgoing personality, coupled with a genuine desire to make people happy every day. The position involves assisting passengers with the retrieval of their baggage, resolving issues related to lost, delayed, or damaged items, and utilizing computer software to track and catalog luggage efficiently. Handling such interactions with professionalism, effectiveness, and a high degree of courtesy is essential. Additionally, Customer Service Agents at Unifi perform various related duties within their skill and experience scope, contributing to the smooth functioning of baggage operations. Physical fitness is important, as the role requires regularly lifting, carrying, pushing, pulling, and moving items weighing up to 70 pounds, alongside frequent lifting of 40 to 50 pounds on raised surfaces. The role also requires alertness to moving vehicles and aircraft and the ability to communicate effectively using radio equipment. This position requires the candidate to be a local resident, possess a high school diploma or GED, hold a valid in-state driver’s license, and be able to pass a pre-employment drug screen as well as a 10-year background check. Additionally, candidates must be at least 18 years old and authorized to work in the United States per the Immigration Reform Act of 1986. To maintain compliance and security standards, candidates must successfully complete ramp and SIDA training for airport authority identification and security clearance. Working as a Customer Service Agent at Unifi offers several attractive benefits, including exclusive flight privileges for the agent and their family, competitive pay with access to daily earned wages, paid holidays, and paid time off. Health is well catered for through comprehensive medical, dental, and vision insurance plans. Financial wellness is supported with a 401k plan, featuring a 3 percent company match after 30 days for full-time employees who contribute 9 percent to their retirement. Additional perks include exclusive discounts and wellness programs designed to provide a balanced and healthy working environment. Overall, the role is ideal for individuals who enjoy engaging with others, tackling challenges head-on, and contributing to a safe and efficient airport experience. Embracing these responsibilities at Unifi not only helps elevate passenger experiences but also fosters career growth in a thriving industry sector.

• Must be a local (in-state) resident
• High School diploma or GED
• Valid in-state driver’s license
• Ability to pass a pre-employment drug screen
• Ability to pass up to a 10-year background check
• Must be at least 18 years of age
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must complete ramp and SIDA training to obtain airport authority identification security
• Must be able to carry heavy items up and down jetway stairs
• Must be able to be alert to moving vehicles or aircraft and use radio equipment