Night Auditor - College Station, TX

This job opportunity is offered by a renowned Marriott hotel, a globally recognized leader in the hospitality industry known for its commitment to providing exceptional guest experiences. Marriott International operates a broad portfolio of hotels and lodging facilities worldwide, dedicated to delivering comfort, style, and superior service. This particular property represents the hallmark Marriott standards, blending luxurious accommodations and first-class amenities to meet the needs of both business and leisure travelers. As an established name in the hotel sector, Marriott ensures that each guest feels valued and receives top-tier service throughout their stay. The role available is the Night Audit Agent position, a critical overnight role within the hotel's front desk operations. This position serves as the vital link between late-night guest services and morning operations. The Night Audit Agent is responsible for welcoming guests with a courteous and friendly demeanor, whether face-to-face or over the phone, ensuring a warm and professional first impression. Beyond guest interaction, this role involves maintaining and promoting the hotel’s hospitality standards and managing the detailed night audit processes in compliance with company policies. The role calls for an individual with superior multitasking skills, meticulous attention to detail, and the ability to independently troubleshoot and resolve guest concerns during the overnight hours. Candidates are expected to be knowledgeable about the Marriott Rewards program, local entertainment, dining attractions, and hotel facilities to effectively assist guests and promote hotel services. The employment for this position typically involves overnight shifts, requiring candidates to adapt effectively to working during non-standard hours. Experience in night audit duties is advantageous, although comprehensive training and cross-department support are provided. This job is well suited for self-motivated individuals who enjoy problem-solving and delivering exceptional customer service in a fast-paced environment. The responsibilities span from routine front desk tasks such as checking guests in and out and handling payments, to critical financial reporting and auditing functions that help ensure the accuracy and integrity of the hotel’s daily transactions. This position promises a dynamic work environment and the opportunity to be a key contributor to guest satisfaction and overall hotel success. Marriott offers competitive compensation and benefits that reflect the professional responsibilities and the value placed on its staff.

• Strong customer service skills including multitasking
• Ability to work overnight and independently
• Previous night audit experience is a plus
• Highly detail oriented
• Problem solving skills for handling overnight guest concerns
• Willingness to cross-train and assist other departments