Night Audit - Now Hiring!

The Westin Jackson offers an unparalleled opportunity for career growth and professional development in the hospitality industry, situated in the vibrant heart of Mississippi's capital city. As a premier hotel brand, The Westin is known for its commitment to providing guests with a unique blend of inspiration and wellness, creating memorable experiences by combining comfort, convenience, and exceptional service. Located in downtown Jackson, the hotel enjoys a prime position within walking distance of cultural landmarks such as the Mississippi Museum of Art, the Federal Courthouse, the Planetarium, and the historic Thalia Mara Hall theater, making it a preferred destination for both business and leisure travelers. Additionally, its close proximity to the Jackson Convention Complex and Mississippi Coliseum adds to its appeal for event attendees and conference guests. Joining The Westin Jackson's Rooms Department team means becoming part of a visionary organization that values its employees and fosters a work environment anchored on teamwork, integrity, and excellence. This role balances the critical operational tasks within the rooms division, integrating responsibilities across room, restaurant, and bar activities to ensure seamless daily operations. The position involves meticulous attention to detail, as team members are tasked with posting and balancing charges, managing settlements promptly and accurately, as well as maintaining operational files and resetting systems for subsequent daily functions. As an associate, you’ll have numerous opportunities to develop your skill set in accounting procedures, revenue management, and front-office system operations. The Westin Jackson places a high value on its associates’ well-being, providing competitive wages and a comprehensive benefits package that supports both individuals and their families. Eligible employees enjoy exceptional health benefit plans, a 401K matching program to help secure their financial future, and exclusive discounts at Crescent-managed properties across North America. Additionally, team members benefit from hotel room discounts at Marriott-branded properties worldwide, offering them the chance to explore other destination experiences at reduced rates. Practical benefits such as free meals and free parking contribute further to a positive and rewarding work environment. The role demands strong communication skills in English, a professional demeanor, and the ability to work collaboratively with coworkers. Associates are expected to bring a self-starting attitude paired with even temperament and resilience. Being adaptive and flexible is essential, as the hospitality industry is dynamic and requires team members to be willing to assist others and embrace new challenges. Basic math skills and competency with 10-key calculations, along with proficiency in using moderately complex computer systems, are critical to performing the job effectively. The ability to interact with guests and colleagues with friendliness and positivity underpins the overall guest satisfaction experience. In this position, employees will contribute directly to the hotel’s operational success by preparing daily restaurant revenue reports, auditing point-of-sale tapes and journals, running audit reports from various systems, making timely corrections and adjustments, and ensuring computer systems run smoothly throughout shifts. The position also plays a vital role in maintaining accurate financial records by inputting revenue, expense, and allowance data into front office systems. Nightly balancing of revenue and settlement accounts is another key responsibility, requiring vigilance and precision. The Westin Jackson emphasizes customer satisfaction as its top priority. Team members serve not only as operational staff but also as brand ambassadors who foster positive guest interactions that elevate the overall experience. The company’s culture promotes adherence to high standards of work habits, including dress code, grooming, punctuality, attendance, and adaptability. Safety and security are also paramount to the establishment, with strict policies to protect guests and associates alike. Staff are encouraged to report hazards proactively and follow security protocols to ensure a safe environment. Overall, The Westin Jackson offers an enriching employment experience where associates are empowered, appreciated, and supported in a professional and welcoming setting. This role is ideal for individuals passionate about hospitality and eager to contribute their skills to a distinguished hotel committed to excellence in service and operational precision.

• High school diploma or equivalent
• Basic math skills and ability to perform accurate calculations
• Proficiency with 10-key calculator
• Previous experience in front office or hospitality accounting preferred
• Ability to communicate effectively in English
• Ability to work varied shifts and maintain regular attendance
• Professional appearance and attitude
• Reliable and responsible work ethic