New Orleans,LA,USA Hourly Bellperson-New Orleans,LA | Hiring

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. With a dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate is rapidly expanding its footprint internationally in regions like Europe, Latin America, and the Caribbean. Managing a global portfolio with an asset value exceeding $20 billion and generating over $5 billion in cumulative revenues, the company is well-regarded for its expertise across all phases of the hospitality property cycle, including planning, development, recapitalization, and disposition. Highgate's innovative approach includes developing bespoke hotel brands and utilizing proprietary revenue management tools that analyze and predict market trends to optimize performance and asset value. The company operates with an executive leadership team comprised of seasoned hotel management experts, making it a trusted partner for premier ownership groups and major hotel brands worldwide. With corporate offices located in London, New York, Dallas, and Seattle, Highgate maintains a strategic presence to support global operations. Situated at the end of famed Canal Street, The Westin New Orleans offers guests stunning views of the Mississippi River and the historic French Quarter. The hotel features 462 beautifully appointed rooms and suites, including a Presidential Suite, all outfitted with Westin's signature Heavenly bedding. Guests can enjoy 34,000 square feet of versatile event space, a fully equipped WestinWORKOUT fitness center, and inviting dining options such as the lobby bar Observatory 11 with scenic views and the new Bistro at the Bend restaurant. The Westin New Orleans is located steps from the Shops at Canal Place, Harrah’s Casino, and a short stroll from the excitement of Bourbon Street and the Ernest N. Morial Convention Center, making it an ideal destination for both business and leisure travelers. The Bellperson at The Westin New Orleans plays a vital role in delivering exceptional guest service by assisting visitors with their luggage upon arrival and departure while ensuring a positive experience throughout their stay. This hourly position requires attentiveness, courtesy, and efficiency in managing guests' needs. The Bellperson is responsible for loading and unloading luggage carts, organizing and delivering luggage for tour groups, escorting guests to their rooms, and providing detailed information about hotel services and amenities. Additional duties include inspecting guest rooms for readiness, maintaining luggage storage with proper tagging, delivering packages and amenities like flowers and laundry, assisting with room changes, and serving as a knowledgeable resource for local attractions, transportation, and events. The Bellperson also supports other team members such as housepersons and front desk agents, contributing to seamless operations in the hotel's lobby area. This role requires strong communication skills, physical stamina to lift heavy loads and stand for entire shifts, and the ability to maintain confidentiality. Overall, the Bellperson position offers an opportunity to be a welcoming face of The Westin New Orleans, enhancing guests’ experiences with genuine hospitality and professionalism.

• High school diploma or equivalent
• relevant experience in hotel or related field preferred
• valid driver’s license if applicable
• ability to exert up to 100 pounds of force occasionally
• ability to stand during entire shift
• effective verbal and written communication skills
• strong listening and clarifying abilities
• ability to maintain confidentiality of information