New Orleans,LA,USA Career:Director Of Operations-$63700 To $114400 Per

AHA Hut is a dynamic and rapidly growing Quick Service Restaurant (QSR) brand dedicated to delivering exceptional dining experiences across its numerous locations. Renowned for its commitment to quality, customer satisfaction, and operational excellence, AHA Hut prides itself on maintaining the highest standards in the food service industry. This company focuses on innovating restaurant operations through strong leadership and effective management strategies, ensuring that each store performs optimally in terms of sales, profitability, and customer experience. The Director of Operations at AHA Hut plays a critical leadership role within the organization, overseeing the operations of multiple restaurants by managing above store leaders and ensuring brand excellence across all assigned units. This position requires an energetic and strategic operations leader capable of driving consistent operational improvements and turning around underperforming restaurants. The Director of Operations is responsible for guiding Area Coaches, Territory Managers, and Restaurant Managers, ensuring that they adhere to brand standards and deliver superior customer service and operational efficiency. AHA Hut’s Director of Operations operates as a hands-on leader who can effectively balance strategic planning with day-to-day operational management. The role involves mentoring and developing team members, implementing training programs, managing budgets and financial reports, and fostering a culture of high performance and continuous improvement. The Director must demonstrate a growth mindset, adaptability, creative problem-solving skills, and the ability to multitask and prioritize effectively in a fast-paced environment. Key responsibilities include overseeing the hiring and training of staff, monitoring store performance metrics such as Cost of Goods Sold (COGS) and sales growth, analyzing operational reports to identify business opportunities, ensuring compliance with health and safety regulations, and driving initiatives to enhance customer satisfaction and profitability. The Director of Operations is also expected to engage directly with restaurant teams to resolve operational challenges, improve processes, and implement brand initiatives consistently. The ideal candidate for this role will have extensive experience in multi-unit restaurant operations, a proven track record of improving restaurant profitability, and strong leadership skills with the ability to recruit, coach, and develop high-potential talent. Communication, analytical thinking, and a customer-focused approach are essential attributes for success in this role. This position reports directly to the Chief Executive Officer and requires a commitment to working a customer-driven schedule exceeding 50 hours per week. Overall, the Director of Operations is vital to ensuring AHA Hut maintains its competitive edge and continues to deliver exceptional dining experiences that meet and exceed guest expectations.

• Proven experience managing multiple above store leaders
• Good communication skills and strong interpersonal and conflict resolution skills
• Proficient business math and accounting skills
• Can make strong analytical decisions
• Proficient computer literacy
• College or university degree preferred
• Three to five years of successful high sales volume
• Operational management experience in the Quick Service Restaurant industry
• Demonstrated track record of workplace achievement in selection, coaching, and development of managerial employees
• Proven ability to drive customer satisfaction, financial performance, and employee satisfaction
• Operates with integrity and confidentiality
• Must be able to analyze a general ledger document
• Must be able to put together weekly rack and stack based upon prior week’s profitability data
• Must be able to analyze P&L profitability and create reports for field highlighting period end results
• Must able to analyze sales and transaction trends to develop local store marketing strategies
• Must be able to implement AHA Hut’s overall vision consistently
• Must be able to create bonus programs to motivate team members
• Must be able to create and implement a successful delivery driver program
• Must be able to use Excel
• Must have 10 years experience at multi-unit level