Mount Vernon,NY,USA Assistant Food & Beverage Operations Manager-The

Crescent Hotels & Resorts is a well-established hospitality company renowned for delivering exceptional guest experiences across its luxurious properties in North America. The company is deeply committed to its associates, recognizing them as the core contributors to its success and the shining stars of every guest interaction. Crescent Hotels & Resorts fosters a culture where every team member is encouraged to bring their authentic self to work, celebrated for their unique contributions, and supported in their career development. The organization offers a comprehensive suite of benefits including highly competitive wages, exceptional health plans for eligible associates and their families, a Registered Savings Plan (RSP) / 401K matching program, flexible scheduling, and exclusive discounts across Crescent managed properties and Marriott Hotels, further enhancing the value proposition for its employees. Additionally, associates can take advantage of tuition assistance benefits and special discounts at the Spa and Red Horse Restaurant, demonstrating the company’s commitment to well-being and personal development. The role of Assistant Food & Beverage Operations Manager within Crescent Hotels & Resorts is a pivotal leadership position on the food and beverage team, emphasizing both operational excellence and guest satisfaction. This leadership role requires managing seamless day-to-day operations across multiple food and beverage outlets including restaurants, in-room dining, banquets, and culinary areas, ensuring that all service delivery meets high-end brand standards. This position demands a hands-on management style, overseeing both the front-of-house and back-of-house teams to maintain the highest quality in service and food preparation. The Assistant Manager partners closely with the Executive Chef and the culinary team to ensure operational continuity and outstanding food quality, while also leading front-of-house teams like servers, bartenders, and banquet staff to deliver polished and personalized guest experiences. In addition to operational leadership, this role involves significant team management responsibilities such as hiring, training, and onboarding new employees, conducting daily service briefings, and fostering continuous professional growth within the team. Acting as a mentor and visible leader during peak service times, the Assistant Food & Beverage Operations Manager addresses performance issues proactively and collaboratively with human resources and senior leadership. They are also charged with enhancing the guest experience through direct interaction, managing service recovery, and coordination with the Front Office for special VIP arrangements. Administrative duties at this level include assisting with scheduling, payroll validation, inventory management, purchasing, labor productivity monitoring, and cost control initiatives. Moreover, the position supports the execution of events, promotions, and seasonal offerings, ensuring that every occasion reflects the company’s commitment to quality and guest satisfaction. Crescent Hotels & Resorts embraces diversity, equity, and inclusion, fostering a workplace where open conversations about these values are encouraged, thereby strengthening its culture. This role offers a competitive salary ranging between $65,000 and $70,000 annually for candidates in New York City, with compensation reflective of experience, education, and location. This is an excellent opportunity for candidates seeking to thrive in a luxury hotel F&B environment, demonstrating leadership, operational expertise, and a passion for exceptional guest service.

• Minimum 2 years of supervisory experience in a luxury hotel or upscale food and beverage environment
• strong knowledge of front-of-house service and back-of-house culinary operations
• proven leadership ability
• excellent communication skills
• experience working in a unionized environment
• flexible schedule including nights, weekends, and holidays
• proficiency with POS and hotel operating systems