Membership Concierge II (Opening Shift) - Apply Now!

Life Time Athletic Resorts are premier destinations for hospitality professionals aspiring to develop a lifestyle career within a well-established and expanding company dedicated to health and wellness. Life Time's reputation for fostering a supportive, dynamic, and inclusive work environment makes it a sought-after employer in the hospitality industry. Known for its holistic approach towards employee development and member engagement, Life Time promotes a culture where employees take pride in helping members achieve healthier, happier lives through exceptional service and community connection. The Membership Concierge position at Life Time Athletic Resorts represents a critical role that combines professional account management, service delivery, and member interaction to create remarkable experiences for members and guests. This role is ideal for individuals passionate about hospitality and seeking to grow their careers through hands-on experience and professional development within a vibrant healthy lifestyle community. As the initial point of contact, the Membership Concierge embodies the spirit of the resort, welcoming members warmly, providing knowledgeable guidance about club programs and services, and facilitating seamless account and membership transactions. The position emphasizes building strong relationships based on trust, empathy, and attention to detail to enhance member satisfaction and retention. Life Time provides employees with a structured progression path through its hospitality certification levels, allowing Membership Concierges to tailor their career goals and develop skills necessary for advancement. This role not only involves everyday interaction with members and guests but also provides unique opportunities to participate in problem-solving, service recovery, and personalized member care that contribute to the overall inviting atmosphere that Life Time cultivates. Employment with Life Time offers an inclusive and diverse workplace, reflecting the company’s commitment to equality and merit-based opportunities. This combination of personal growth, meaningful member engagement, and a supportive workplace culture makes the Membership Concierge role an excellent opportunity for hospitality professionals dedicated to making a difference in the health and wellness space.

• High school graduate or equivalent
• minimum of 1 year of customer service experience
• passion to serve others
• effective communication skills