Membership Concierge II - Apply Now!

Life Time Athletic Resorts are premier destinations dedicated to hospitality professionals who aspire to build a rewarding lifestyle career within a well-established and rapidly growing company. Renowned for fostering a strong and vibrant healthy way of life community, Life Time Athletic Resorts offers a unique workplace environment that combines wellness, customer engagement, and professional development. Their commitment to promoting healthier, happier lives through exceptional service sets them apart as a leader in the hospitality industry. The company cultivates a culture that empowers team members to thrive both personally and professionally, making it an ideal choice for those passionate about hospitality and wellness.\n\nThe Membership Concierge position at Life Time Athletic Resorts is crafted for individuals who want to serve as a crucial point of connection between the resort and its valued members and guests. This role blends hospitality expertise with account management and personalized service delivery. As a Membership Concierge, you will be the welcoming face for members and guests entering the resort, ensuring their first impression is one of warmth and professionalism. Your responsibilities include maintaining member accounts, facilitating service transactions, and providing insightful programming information that aligns with the resort's dynamic offerings. With a clear career path, this role offers the opportunity for growth through self-directed progression and certification in hospitality levels, empowering you to chart your own professional trajectory. \n\nThe role emphasizes meaningful member and guest engagement, requiring a hospitality mindset that is service-oriented and relationship-driven. You will be proficient in managing incoming communications, educational about club programming and policies, and active in supporting new member acquisition and retention efforts. Problem-solving skills and service recovery capabilities are essential to provide satisfaction and build lasting relationships with the resort's clientele. Compensation for this hourly role starts at $18.75, with potential to earn up to $22.25 based on experience and qualifications, reflecting the company’s commitment to recognizing individual contribution and expertise. Life Time Athletic Resorts is committed to fostering an inclusive work environment that celebrates diversity and promotes equal opportunities for all.

• High school graduate or equivalent
• minimum of 1 year of customer service experience
• passion to serve others
• effective communication skills