Membership Concierge-Closing Shifts - Apply Now!

Life Time Athletic Resorts is a renowned destination for hospitality professionals seeking to build a fulfilling and lifestyle-oriented career within an established, thriving company. Known for its commitment to promoting a healthy way of life, Life Time operates luxury athletic resorts that blend fitness, wellness, and community activities, offering members not just a gym but a holistic approach to well-being. The company's expansive facilities and dynamic environment provide a vibrant setting for professionals who are passionate about hospitality and dedicated to helping others lead healthier, happier lives. Life Time Athletic Resorts emphasizes employee development, inclusive culture, and an environment that fosters personal and professional growth, making it an ideal workplace for motivated individuals ready to advance their careers in hospitality and member services. The Membership Concierge role at Life Time Athletic Resorts is pivotal to the member experience, serving as the first point of contact and a trusted resource for all member and guest interactions. This position offers more than traditional customer service by integrating account maintenance, service delivery, and programming insights to engage members effectively. A Membership Concierge is responsible for creating exceptional experiences, demonstrating a hospitality mindset, and contributing to member retention and acquisition. The role is designed to support professional growth through structured pathways such as hospitality certification levels and personalized succession planning, enabling team members to develop skills and expand their professional network within the wellness and hospitality industry. As a Membership Concierge, candidates can expect to interact with diverse members, providing comprehensive information on club programming, events, pricing, and policies, while also handling account transactions with precision. The position requires a proactive approach to problem-solving and service recovery, ensuring that member questions and concerns are addressed promptly and satisfactorily. Responsibilities also include phone communications, member engagement, and collaboration with team members to uphold the values and standards of Life Time Athletic Resorts. With an hourly wage starting at $17.25 and potential earnings up to $20.50 based on experience and qualifications, this role is ideal for customer-oriented individuals eager to contribute to a positive, health-focused community. The company offers significant benefits, including subsidized membership, employee discounts, a 401(k) plan with a company match, and extensive health insurance options for full-time team members, underscoring Life Time's commitment to supporting its workforce both professionally and personally.

• High school graduate or equivalent
• minimum of 1 year of customer service experience
• passion to serve others
• effective communication skills