MEDICAL RECEPTIONIST - Quick Hire!

The hiring establishment is a healthcare facility committed to providing exceptional patient care through its efficient administrative and clinical operations. This organization prides itself on creating a welcoming and professional environment where patients receive timely and compassionate service. As a critical member of the front office team, the Medical Receptionist plays a crucial role in managing the daily administrative and reception duties. This position ensures that patients are greeted warmly and processed promptly, fostering a positive first impression and enhancing the overall patient experience. The role is designed to optimize workflow by efficiently scheduling appointments, managing patient records, and facilitating communication between patients and healthcare providers. This healthcare setting values professionals who can handle multiple tasks with great attention to detail, maintain confidentiality, and deliver superior customer service. The Medical Receptionist is expected to be the first point of contact for patients, assisting them both in person and over the phone. This includes scheduling appointments, managing patient check-ins and check-outs, verifying patient information, facilitating the completion of necessary health forms, and collecting copayments. The receptionist also supports medical staff by ensuring that all treatment information is accurate and readily accessible through proper filing and retrieval of patient records. Beyond administrative tasks, this role involves maintaining business office inventory and equipment to ensure seamless operation and compliance with clinic policies and procedures. Ideal candidates are those who can multitask effectively within a fast-paced healthcare environment, demonstrate excellent communication skills, and possess a working knowledge of medical terminology and health insurance processes. This full-time position requires a high level of professionalism, enthusiasm for patient service, and proficient computer skills, particularly with Microsoft Office applications and medical software systems. The Medical Receptionist will contribute significantly to patient satisfaction and the smooth functioning of the healthcare facility, playing an essential role in healthcare delivery by coordinating front office responsibilities efficiently and accurately. This position offers an opportunity to grow within the healthcare administrative field while making a tangible difference in patients' healthcare journeys by ensuring their experience is as pleasant and organized as possible.

• High school diploma or equivalent
• one year front office administrative experience, preferably in healthcare environment
• working knowledge of basic medical terminology
• working knowledge of health insurance industry
• enthusiastic commitment to providing exceptional customer service to patients and internal customers
• ability to effectively communicate verbally and in writing to patients, medical professionals and clinic staff
• excellent attention to detail, organizational and problem solving skills
• ability to prioritize and balance workload in order to service patients and meet deadlines and requirements
• self-motivated, self-directed, and willingness to do whatever it takes to get the job done
• must be able to operate basic office equipment such as printer, scanner, fax and/or copies