Medical Receptionist - Patient Service Specialist

Our outpatient physical therapy center, located in Winter Haven, FL, is dedicated to providing exceptional care and service to every patient who walks through our doors. We pride ourselves on creating a welcoming and supportive environment where patients feel valued and understood from the moment they arrive. As a full-time medical receptionist - patient service specialist, you will be an essential part of this mission, serving as the first point of contact for patients. Our center operates on weekdays with a schedule to be determined, and offers competitive compensation ranging from $16.00 to $18.00 per hour. This role is not just about administrative tasks; it is about enhancing the patient experience by managing both the patient interactions and the business operations of our outpatient center. Your responsibilities will include greeting and registering patients, providing information about their visits and future appointments, scheduling appointments in person and over the phone, and maintaining communication with attorneys, insurance companies, translation services, operational leaders, and our business development team. Additionally, you will handle important financial tasks such as collecting co-pays, managing payer approvals, and conducting insurance verifications and authorizations. Our organization values the well-being and success of our employees, which is why we offer thorough mentorship and orientation programs designed to support a smooth transition into the role. We understand the importance of work-life balance and offer generous paid time off to help you recharge and maintain your health and wellness. Our comprehensive benefits package includes medical, prescription, vision, and dental plans to keep you and your family covered. We also invest in your future with company-matching 401(k) retirement plans, life insurance, and disability protection. We are proud to be an equal opportunity employer, welcoming applicants including those with disabilities and veterans, committed to fostering an inclusive and diverse workplace. Join us as a Medical Receptionist - Patient Service Specialist and be the vital first step in creating a positive, efficient, and compassionate experience for all our patients. Your role will directly impact patient satisfaction and smooth operational flow, making you a valued member of our healthcare team. Dive into a career where your contributions matter every day, and grow with a supportive employer that truly cares about your professional development and personal well-being.

• High school diploma or GED
• Health care experience