Medical Receptionist at Baptist Health Urgent Care - PRN

Baptist Health Urgent Care is a prominent healthcare provider in Arkansas, operating 23 convenient locations across the state, including North Little Rock. As an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast, Baptist Health Urgent Care epitomizes quality and accessible family healthcare. The Urgent Team Family of Centers collectively offers services at more than 80 locations under eight different brand names, delivering a comprehensive array of medical care options. Baptist Health Urgent Care centers are designed to provide prompt medical attention for non-emergency illnesses and injuries, occupational health services, and wellness care. Each facility maintains extended hours to accommodate patients’ busy schedules, with operations open seven days a week: Monday through Friday from 8 a.m. to 8 p.m., Saturday from 8 a.m. to 4 p.m., and Sunday from 1 p.m. to 6 p.m. This accessibility ensures that patients receive timely care without the need for appointments, making it easier to address urgent health concerns when they arise. All Baptist Health Urgent Care facilities have earned the Accredited Care Center status from the Urgent Care Association, reflecting their dedication to high standards of safety, quality, and scope of services. This accreditation is an indicator of the organization’s commitment to excellence and patient-centered care, ensuring that every visit meets rigorous professional benchmarks. The role of Medical Receptionist at Baptist Health Urgent Care in North Little Rock is critical in supporting the seamless operation of the facility and enhancing patient experiences. This position involves being the first point of contact for patients and visitors, providing a friendly and efficient greeting, managing patient check-in processes, and verifying insurance details. Medical Receptionists play a vital role in maintaining patient records, supporting clinical staff, and facilitating smooth communication throughout the healthcare center. The role requires someone who can juggle multiple responsibilities, including answering multi-line phone systems, managing documentation workflow such as filing, faxing, and scanning, and handling patient callbacks effectively. The Medical Receptionist must be meticulous in verifying insurance information, processing payments, and posting patient balances accurately while ensuring compliance with health and safety protocols. This full-time position typically requires working 36 to 40 hours per week, with rotating shifts of 12 hours on weekdays and working every other weekend. There are also PRN (per diem) opportunities that offer a flexible work schedule based on demand. Baptist Health Urgent Care supports its staff with comprehensive benefits, competitive salaries, and a positive work environment that values professionalism and teamwork. The Medical Receptionist will find themselves at the center of operations, contributing to the efficient functioning of the urgent care center and directly impacting patient satisfaction and care delivery.

• High school diploma or equivalent
• knowledge of basic computer software and the ability to learn electronic medical records
• prior experience in a medical office setting