Medical Receptionist at Baptist Health Urgent Care - PRN

Baptist Health Urgent Care is a leading provider of urgent and family healthcare services in Arkansas, operating 23 convenient locations across the state. As an affiliate of the Urgent Team, one of the Southeast’s largest independent operators of urgent and family care centers, Baptist Health Urgent Care is committed to delivering quality, affordable, and accessible healthcare to families and individuals. The Urgent Team Family of Centers collectively serves the community through more than 80 locations under eight trusted brands, ensuring comprehensive medical care that meets a wide range of patient needs. Baptist Health Urgent Care centers are known for their convenient walk-in services, catering to patients with various medical needs including treatments for injuries, illnesses, occupational health, and wellness care. The centers operate seven days a week, with extended hours to accommodate patients’ busy schedules: Monday through Friday from 8 a.m. to 8 p.m., Saturdays from 8 a.m. to 4 p.m., and Sundays from 1 p.m. to 6 p.m. All centers proudly hold the Accredited Care Center designation from the Urgent Care Association, reflecting a strong commitment to safety, quality, and a broad scope of healthcare services. The role of Medical Receptionist at Baptist Health Urgent Care is vital for ensuring an efficient and welcoming experience for every patient. This position offers the opportunity to work within a respected healthcare provider where professionalism and patient care are prioritized. Medical Receptionists are responsible for greeting patients and visitors warmly, managing patient check-ins and check-outs, verifying insurance information, and assisting the clinical team where necessary to maintain smooth daily operations. The receptionist is also pivotal in managing communication through multiple phone lines, coordinating patient callbacks, and ensuring patient files and records are accurately activated and maintained. This is a full-time role that requires dedication and flexibility, with work schedules including rotating 36-40 hour weeks comprised of 12-hour shifts on weekdays and an every-other-weekend rotation. Part-time, per diem (PRN) opportunities are also available, offering schedules based on clinic needs. Employees in these roles contribute significantly to the positive reputation Baptist Health Urgent Care holds in the community by supporting patients and staff alike in a professional, efficient manner. Joining Baptist Health Urgent Care means becoming part of a team committed to delivering exceptional patient care within a friendly and supportive work environment. The role is well-suited for individuals with previous medical front desk experience who are adept at handling busy administrative tasks with precision and kindness. The organization provides competitive salaries and substantial benefits packages, including health, dental, and vision insurance options, retirement savings plans, and paid time off for full-time employees. PRN employees also benefit from competitive pay along with a 401K plan and discounts on services, underscoring a commitment to employee wellbeing and satisfaction. This position is ideal for a candidate who values a healthcare environment focused on patient-centered service, teamwork, and continuous quality improvement. Baptist Health Urgent Care stands out for its dedication not only to comprehensive healthcare access but also to fostering a nurturing workplace where employees can thrive professionally and personally.

• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting