Medical Concierge - Chatham - Apply Now!

Juniper Communities is a well-established senior living company that has been fostering a diverse and inclusive work environment for over 35 years. As an Equal Opportunity Employer, Juniper Communities embraces diversity and values the unique backgrounds and experiences of its employees, which strengthens the company culture and promotes growth within the organization. Juniper Communities is dedicated to providing a supportive and engaging workplace where associates are empowered to grow professionally while making a positive impact in the senior living industry. The company prides itself on connecting passion with purpose and offers opportunities for employees to challenge the status quo in senior care through innovation and collaboration. The position available at Juniper Communities is a full-time Medical Concierge role, paying $30.00 per hour. This role is a crucial component of the Juniper Village Wellness Staff and plays an integral part in streamlining communication and processes among primary care providers, ancillary services, therapies, the community team, residents, and their families. The Medical Concierge will be responsible for coordinating daily primary care clinic activities, managing resident health coaching and communication, and supporting administrative tasks related to resident care and documentation. This position is ideally suited for a highly motivated customer service specialist who possesses previous medical knowledge and experience, especially within assisted living or medical assisting environments. The Medical Concierge will have the opportunity to work closely with residents and families to establish self-management health goals, schedule and remind residents of their medical appointments, and ensure smooth coordination of transportation and follow-up care. Additionally, the role involves maintaining electronic resident files, auditing charts for accuracy, verifying insurance information, and reviewing payment options with the residents and providers. Juniper Communities offers a nurturing team environment where mentorship and hands-on leadership support from the home office foster continuous development and success. This position is ideal for individuals passionate about improving senior healthcare interactions, enhancing resident experiences, and contributing to a culture of excellence in senior living services.

• Successful completion of a CPR and First Aid course or ability to complete within 30 days of hire
• Previous medication administration experience
• Knowledge of healthcare field, medical terminology, physiology and psychology of older adults
• Previous assisted living experience preferred
• Previous medical assistant experience preferred