Manager in Training - Quick Hire!

World Wide Wings is a leading restaurant franchise known for its vibrant atmosphere and flavorful wing offerings, committed to delivering exceptional dining experiences to its guests. As part of its dedication to excellence, World Wide Wings emphasizes a strong management team that drives operational success, staff development, and superior service standards. The franchise prides itself on maintaining a well-organized, energetic, and guest-focused environment, incorporating best practices for food quality, safety, and hospitality. With a dynamic and fast-paced work culture, World Wide Wings provides an excellent platform for career growth and leadership development within the restaurant industry. The company supports its managers through comprehensive training programs, structured operational guidelines, and continuous performance management tools. The Manager in Training (MIT) position at World Wide Wings is a critical role designed to prepare future leaders within the company by providing hands-on experience managing critical departments including Heart of House, Bar, and Hospitality. As a Manager in Training, individuals will gain expertise in operational management, team leadership, and strategic business practices essential to running successful restaurant environments. The role encompasses a variety of responsibilities such as staffing, training, inventory control, quality assurance, customer service management, financial oversight, and compliance with health and safety regulations. MITs are tasked with supporting department managers and the General Manager in streamlining operations and improving profitability by managing labor costs, vendor relationships, and inventory levels. They will oversee team member development and motivation while fostering a safe and welcoming environment for both staff and guests. This position is also focused on maintaining consistent service and food quality standards, utilizing performance measurement tools like Guest Experience Management (GEM), Quality Service Cleanliness (QSC) audits, and Profit and Loss (P&L) analysis to drive operational enhancements. Additional responsibilities include adhering to company policies, executing marketing and sales initiatives, and managing complaint resolution to ensure guest satisfaction. Physical demands require candidates to handle a variety of tasks that involve standing, walking, lifting, reaching, and operating restaurant equipment in a high-energy setting. The Manager in Training position requires a minimum of two years of restaurant or retail management experience, with an emphasis on those who have managed establishments with full bar operations preferred. Candidates must hold a high school diploma or equivalent, a valid driver's license, and possess strong organizational, communication, and mathematical skills. World Wide Wings values motivated, self-directed individuals who can thrive in a fast-paced environment while contributing to a positive and fun workplace culture. Completing the comprehensive Buffalo Wild Wings Management Certification program is part of the onboarding process for this role, underpinning the commitment to professional growth and excellence. The MIT position not only equips individuals with the skills needed to manage teams effectively but also provides a pathway to higher leadership roles within the franchise network. With its emphasis on top-tier service, team collaboration, and operational mastery, World Wide Wings offers an enriching career opportunity for aspiring restaurant managers.

• Highly motivated and self-directed
• results driven
• strong organizational skills
• attention to detail
• professional written and verbal communication skills
• ability and desire to create a fun and exciting environment for guests and team members
• skilled with basic math computations
• proven track record managing multiple priorities in fast-paced environments
• maintain confidentiality and enforce company policies
• minimum 2 years restaurant or retail management experience
• experience with full bar management preferred
• high school education or equivalent
• valid driver’s license
• satisfactory background check
• ability to lift 50 pounds regularly
• completion of management certification
• willingness to adapt to changing duties